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Full Description
Knowledge Capital that ensures sustainability, competitiveness and stability of an organization can be regenerated in value-added form and made available for the creation of quality products and services by application of Knowledge Management Systems (KMS), across a diverse range of fields. The book focuses upon the standard procedures and technologies underlying the development of a KMS, while discussing some novel concepts like Virtuous KM Cycle, MASK techniques, Daisy Model and AI-KM Model, devised and developed by the authors.
Contents
Chapter 1. A Conceptual Approach to Knowledge ManagementChapter 2. An Overview and Trends in Knowledge ManagementChapter 3. Knowledge Management: Processes and ModelsChapter 4. The Virtuous KM Cycle: A Global Approach to Managing KnowledgeChapter 5. The Key Processes for KM: The Daisey ModelChapter 6. Knowledge Management System: A Case Study of Sonatrach, National Oil Company, AlgeriaChapter 7. Knowledge Management Standardization: An OverviewChapter 8. Knowledge Management International Standards: ISO 9001, 30401 and IAEA Safety StandardsChapter 9. Artificial Intelligence and Knowledge ManagementChapter 10. Evaluation of Knowledge Management System