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Full Description
This guide contains everything you need to know to pass the ITIL 4® Strategic Leader Digital and IT Strategy certificate, plus more.
It covers practices and concepts that are not addressed as part of the DITS syllabus, making it ideal for newly qualified practitioners.
The target audience for the DITS training and associated certification is different to some of the other ITIL training courses. The material is specifically aimed at:
IT and business directors;
Department heads;
C-suite professionals;
Leaders who are involved in digital change; and
Consultants who are working with organisations that are digitally transforming.
So, if you're not in a senior role, does that mean this content isn't for you? Absolutely not! Perhaps you aspire to a more senior role, in which case you'll gain valuable knowledge.
Ideal for self-study candidates and training participants, this guide will prove a helpful companion and a practical aid for their professional development.
The majority of this book is based on the official ITIL 4: Digital and IT Strategic Leader publication and the associated DITS syllabus. It provides students with the information they need to pass the DITS exam and help them become a successful practitioner.
ITIL® is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
Contents
Introduction
Chapter 1: Introduction to Digital and IT Strategy
Chapter 2: Key concepts
Chapter 3: Digital and IT Strategy and the Service Value System
Chapter 4: Digital and IT Strategy, digital disruption and organisational viability
Chapter 5: Approaches to achieve market relevance and operational excellence
Chapter 6: Digital and IT Strategy opportunities and risks
Chapter 7: Creating a digital strategy
Chapter 8: Implementing a Digital and IT Strategy
Chapter 9: Exam preparation
Appendix A: Banksbest case study
Further reading
