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Full Description
This volume focuses on the crucial role of emotions in forming and sustaining individual and collective identities at work. In addition, it explores the outcomes and boundaries of such identities while recognizing the driving role of emotions at various organizational levels, acknowledging that the relationship between emotion and identity is multifaceted and can be explored from various points of view. Identities and emotions are constantly evolving and are central aspects of organizational behavior, from the front-line interactions of employees to the broader ideological forces that shape institutions and organizational cultures. Thus, this volume recognizes the depth of emotion and identity at work by addressing these topics on individual, group, occupational, and social role levels. This volume is organized in four parts to contribute clearly to each of these areas of inquiry. Part 1 focuses on the micro-level topics of identity, anger and diversity. Part 2 focuses on the role of emotions in public sector settings, Part 3 focuses on the relationships between gender, emotions and identity, while Part 4 investigates how emotions influence individual identification with work.
Contents
INTRODUCTION, EMOTIONS AND IDENTITY; WILFRED J. ZERBE, CHARMINE E. J. HÄRTEL, NEAL M. ASHKANASY, AND LAURA PETITTA
SECTION 1, IDENTITY, ANGER, DIVERSITY
1, FINDING POSITIVITY DURING A MAJOR ORGANIZATIONAL CHANGE: IN SEARCH OF TRIGGERS OF EMPLOYEES' POSITIVE PERCEPTIONS AND FEELINGS; JOHANNA RAITIS, RIIKKA HARIKKALA-LAIHINEN, MELANIE HASSETT AND NIINA NUMMELA
2, RESPONDING TO INJUSTICE: PERCEPTION, ANGER, AND IDENTIFICATION AS DRIVERS OF COLLECTIVE ACTION; EUGENE Y.J. TEE, TAMILSELVAN RAMIS, ELAINE F. FERNANDEZ, NEIL PAULSEN
3, EXPERIENCES OF NAVIGATING INSTITUTIONAL PLURALITY - SOCIAL POSITION, DISPOSITION, EMOTIONS AND APPREHENSION; KATI JÄRVI AND MIKKO KOHVAKKA
SECTION 2, PUBLIC SECTOR SETTINGS
CHAPTER
4, SEEING RED? BUT FOR WHOM? EXPLORING EXPERIENCES OF PERSONAL AND MORAL ANGER IN NURSES;
LEIGHANN SPENCER
5, DETACHED CONCERN, ME AND MY CLIENTS - PROFESSIONALS` EMOTION REGULATION, BURNOUT, AND PATIENTS' CARE QUALITY AT WORK;
BETTINA LAMPERT AND CHRISTINE UNTERRAINER
SECTION 3, GENDER, EMOTIONS AND IDENTITY
6, LOOKING BEYOND BIOLOGY: DOES PSYCHOLOGICAL SEX-ROLE MATTER MORE THAN BIOLOGICAL SEX FOR EMOTIONAL INTELLIGENCE? AN INDIAN PERSPECTIVE;
SUNITA RAMAM RUPAVATARAM
7, EXAMINING THE RELATIONSHIP AMONG GENDER ROLE ORIENTATION, FUTURE ORIENTED EMOTIONS AND SUBJECTIVE ENTREPRENEURIAL SUCCESS;
LEONIDAS A. ZAMPETAKIS, MARIA BAKATSAKI, KONSTANTINOS KAFETSIOS AND VASSILIS S. MOUSTAKIS
8, GENDER SELF-CATEGORIZATION, EMOTIONS, AND EXPERIENCE OF AGGRESSION IN A MALE-DOMINATED WORKFORCE;
ALBERTO R. MELGOZA, NEAL M. ASHKANASY AND OLUREMI AYOKO
SECTION 4: EMOTIONS AND IDENTIFICATION WITH WORK
9, PLACING RELATIONSHIPS IN THE FOREGROUND: THE ROLE OF WORKPLACE FRIENDSHIPS IN ENGAGEMENT; RICHARD MCBAIN AND ANN PARKINSON
10, DEVELOPING LEADERSHIP IDENTITY AND EMOTIONAL COMPETENCIES IN HIGHER EDUCATION: METHODOLOGICAL INSIGHTS AND EMPIRICAL EVIDENCE FROM THE ITALIAN CONTEXT;
SARA BONESSO, FABRIZIO GERLI, ANNA COMACCHIO AND LAURA CORTELLAZZO
11, THE ROLE OF JOB CRAFTING AND AFFECT IN THE RELATIONSHIP BETWEEN NON-PREFERRED WORK TASKS AND CONTEXTUAL PERFORMANCE; VISHAL RANA, PETER J. JORDAN, ZHOU JIANG, HERMAN H.M. TSE
