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Full Description
The focus of this volume is on the role of emotions in organizational governance, which involves the complete gamut of organizational processes and procedures, including the means whereby organizations are controlled and directed. Traditionally organizational governance has been viewed as a largely procedural phenomenon, and therefore immune from the vagaries of human emotion. Nothing could be further from the truth. Organizations are structures built on human capital. As such, their governance is subject to all the vicissitudes and frailties that humans are capable of, including employee mistreatment and harm.
Contents
SECTION I: GOVERNANCE AT THE MICRO-LEVEL: HOW SUPERVISORS TREAT THEIR SUBORDINATES
1. Abusive Supervision, Employee Well-Being and Ill-Being: The Moderating Role of Core Self-Evaluations - Ashley O'Donoghue, Edel Conway and Janine Bosak
2. The Role of Attachment and Leader Caregiving in Followers' Negative Affective Experiences - Annilee M. Game, Michael A. West and Geoff Thomas
3. Exploring Negative Affect in Entrepreneurial Activity: Effects on Emotional Stress and Contribution to Burnout - Thomas Lechat and Olivier Torres
4. Will an Increase in the Emotional and Social Competence (ESC) Scores of Leaders Directly Correlate to Higher Engagement of Their Direct Reports? - Cynthia Kivland and James P. Liautaud
5. Supervisor Empathy Moderates the Negative Effects of Customer Injustice - Erin M. Richard, Christa P. Bupp and Raad G. Alzaidalsharief
SECTION II: GOVERNANCE AT THE MACRO-LEVEL: CHANGE AND SUSTAINABILITY
6. The Inboard Emotional Contagion Model - Christophe Haag and Isaac Getz
7. Unraveling the Complexities of Empathy Research: a Multi-Level Model of Empathy in Organizations - Gerald F. Burch, Andrew A. Bennett, Ronald H. Humphrey, John H. Batchelor and Athena H. Cairo
8. Emotional Thresholds and Change Agent Success in Corporate Sustainability - Jessica M. Blomfield, Ashlea C. Troth and Peter J. Jordan
9. Social Desirability and Cynicism: Bridging the Attitude-Behavior Gap in CSR Surveys - Henri Kuokkanen and William Sun
10. A Multilevel Model of Managing Emotions in Transformational Organizational Identity Change - Pamala J. Dillon and Charles C. Manz
SECTION III: WHEN GOVERNANCE GOES WRONG: FEAR AND BULLYING AT WORK
11. Supervisory Level and the Impulse to Harm a Coworker: Advancing a Bourdieusian Perspective - Laura Upenieks and William Magee
12. an Initial Framework for the Role of Leader Fear in the Knowing-Doing Gap of Leadership - Amal Ahmadi, Bernd Vogel and Claire Collins
13. How Perceptions and Emotions Shaped Employee Silence in the Case of "Dr. Death" at Bundaberg Hospital - Marissa S. Edwards, Sandra A. Lawrence and Neal M. Ashkanasy
14. Silences and Voices of Fear, Anger, and Rationality: Emotionologies in an Information Systems Project - Riitta Hekkala and Mari-Klara Stein
15. Organizational Governance: A Promising Solution for Varieties of Workplace Bullying - Premilla D'Cruz and Ernesto Noronha
