Full Description
With significant changes to public funding and the rise of litigants in person, many practitioners are looking to provide services on a 'pay as you go' or 'fixed fee' basis for discrete or separate pieces of work. 'Unbundling' is an approach whereby the solicitor and client agree which parts of the process the client can undertake without assistance, and which parts they will require some input from a solicitor. This approach is growing in the area of family law. This toolkit provides a suite of tools to assist family solicitors considering unbundling work and new methods of pricing while pointing out the potential risks and how to minimize them. Practical and concise, it contains useful templates and checklists for solicitors wishing to offer unbundled services as a more affordable alternative to the traditional retainer and hourly rates pricing strategy.
Contents
1. Introduction; 2: What is Unbundling? Draft client self-help pack; Checklists; 3. Risks of Unbundling; Unbundled service agreement; Draft retainer; Written record of information provided by the client; Disclaimer; 4. Professional Conduct; Client care letter templates; Notice letter to PII insurers; Complaints procedure; Notice to terminate retainer with client; 5. Pricing and Fees; PAYG model template of fees; Client letter regarding fees; Checklist on office/client accounts; Sample pricing structure; Advocacy fee structure template; Checklist of unanticipated fees; 6. Providing Unbundled Services; Schedule of services provided; Schedule of services not provided; Advice checklist on client progressing matter themselves; 7. Unbundled Representation at Court; Advocacy agreement template; Professional McKenzie Friend agreement template; Specimen letter to judge; Standard letter to opponent on instruction of an advocate; 8. Other Help; Law Society practice note, 'Unbundling Family Legal Services'.
