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Full Description
Management and Leadership Innovations, vol. 38 of Advances in Librarianship presents techniques, cases and theoretical papers on how libraries and other non-profit organizations can achieve sustainability through application of the UN's Agenda 21, how to interview candidates through non-traditional and interactive processes to assess 'soft skills' needed to join a team, how a model was developed to ensure successful school libraries, and how academic libraries can provide leadership in sustaining and preserving their surrounding communities' history and culture. It also offers chapters on the utility of gossip in management, how to provide mindful leadership within an organization, and how to identify and manage levels of stress and burnout. The volume presents a case study of how a library altered the skill sets of subject librarians to function in teams using a matrix approach in order to better serve clients. Another innovation is represented by a chapter on staff development and service through participation in a community of practice. Also included is a chapter on service design a relatively new concept of service design which is critical in improving user/customer satisfaction and patronage.
Contents
Mindful Leadership Defined and Explained.
Management of Content Development and Subject Engagement through an Arts Matrix Model: A Case Study.
Distributed Leadership and Library Service Innovation.
Service Design for Libraries: An Introduction.
Leadership Role of an Academic Library in Community Outreach: Surabaya Memory Project.
Library Instructor Development and Cultivating a Community of Practice.
Leading for Learning: A Model for Best Practice in School Libraries.
The Fit Test: Interview Techniques to Build a Strong Team.
Managers, Stress, and the Prevention of Burnout in the Library Workplace.
Gossip and Library Management: An Examination of the Perceptions of Library Managers.
Strategic Library Management with the United Nations' Agenda 21.
Copyright page.
Editorial Advisory Board.
Management and Leadership Innovations.
Index.
Contributors.
Preface.
Management and Leadership Innovations.
