企業間マーケティング・ハンドブック<br>Handbook of Business-to-Business Marketing (Research Handbooks in Business and Management series)

個数:
  • ポイントキャンペーン

企業間マーケティング・ハンドブック
Handbook of Business-to-Business Marketing (Research Handbooks in Business and Management series)

  • 在庫がございません。海外の書籍取次会社を通じて出版社等からお取り寄せいたします。
    通常6~9週間ほどで発送の見込みですが、商品によってはさらに時間がかかることもございます。
    重要ご説明事項
    1. 納期遅延や、ご入手不能となる場合がございます。
    2. 複数冊ご注文の場合は、ご注文数量が揃ってからまとめて発送いたします。
    3. 美品のご指定は承りかねます。

    ●3Dセキュア導入とクレジットカードによるお支払いについて
  • 【入荷遅延について】
    世界情勢の影響により、海外からお取り寄せとなる洋書・洋古書の入荷が、表示している標準的な納期よりも遅延する場合がございます。
    おそれいりますが、あらかじめご了承くださいますようお願い申し上げます。
  • ◆画像の表紙や帯等は実物とは異なる場合があります。
  • ◆ウェブストアでの洋書販売価格は、弊社店舗等での販売価格とは異なります。
    また、洋書販売価格は、ご注文確定時点での日本円価格となります。
    ご注文確定後に、同じ洋書の販売価格が変動しても、それは反映されません。
  • 製本 Paperback:紙装版/ペーパーバック版/ページ数 800 p.
  • 言語 ENG
  • 商品コード 9781781005361
  • DDC分類 658.3

基本説明

New in paperback. Hardcover was published in 2012. Comprising of 38 chapters written by internationally renowned contributors, this Handbook presents perspectives of a variety of issue areas from both an academic and a managerial perspective. Some of the specific marketing issues addressed among these contributions include manufacturer-retailer relationships in consumer product markets, interfirm relationships, technology as it relates to business-to-business marketing, and more.

Full Description

This insightful Handbook provides a comprehensive state of the art review of business to business marketing. Comprised of 38 chapters, written by internationally renowned contributors, each chapter provides: perspectives of a particular area or issue both from an academic and a managerial perspective (state of theory and state of practice); a concise state-of-art review summarizing what we know about the area; and a research agenda for the domain. This path-breaking Handbook is targeted primarily at marketing academics and graduate students who want a complete overview of the academic state of the business to business marketing domain. It will also prove an invaluable resource for forward thinking business to business practitioners who want to be aware of the current state of knowledge in their domains.

Contents

Contents:

PART I: INTRODUCTION AND OVERVIEW
1. Business-to-Business Marketing: Looking Back, Looking Forward
Rajdeep Grewal and Gary L. Lilien

PART II: PERSPECTIVES IN B2B RESEARCH
2. A High-level Overview: A Value Perspective on the Practice of Business-to-Business Marketing
Ralph Oliva

3. Applications of Agency Theory in B2B Marketing: Review and Future Directions
Ranjan Banerjee, Mark Bergen, Shantanu Dutta and Sourav Ray

4. Progress and Prospects for Governance Value Analysis in Marketing: When Porter Meets Williamson
Mrinal Ghosh and George John

5. Network Governance
Stefan Wuyts and Christophe Van den Bulte

6. Marketing Capabilities for B2B Firms
Neil A. Morgan and Rebecca J. Slotegraaf

7. Gaining Competitive Advantage with Service-Dominant Logic
Robert F. Lusch and Stephen L. Vargo

8. Coordinating Marketing and Sales in B2B Organizations
Frank Cespedes

9. Competitor Intelligence: Enabling B2B Marketing Strategy
Liam Fahey

PART III: B2B MARKETING MIX AND STRATEGY
10. B2B Marketing Communication in a Transformational Marketplace
Don E. Schultz

11. Business-to-Business Market Segmentation
Robert J. Thomas

12. Branding in B2B Firms
Kevin Lane Keller and Philip Kotler

13. Trade Shows in the Business Marketing Communications Mix
Srinath Gopalakrishna and Gary L. Lilien

14. Value-based Pricing: A State-of-the-Art Review
George E. Cressman Jr

PART IV: INTER-FIRM RELATIONSHIPS IN B2B MARKETS
15. Evolution of Buyer-Seller Relationships
Douglas Bowman

16. Relationship Marketing
Joshua T. Beck and Robert W. Palmatier

17. Customer Relationship Management in Business Markets
Rajkumar Venkatesan, V. Kumar and Werner Reinartz

18. Trust, Distrust and Confidence in B2B Relationships
Lisa K. Scheer

19. Strategic Alliances in a Business-to-Business Environment
Robert E. Spekman

20. Learning in Coopetitive Relationships
Hillbun (Dixon) Ho and Shankar Ganesan

21. The Organizational Buying Center: Innovation, Knowledge Management and Brand
Wesley J. Johnston and Jennifer D. Chandler

22. B2B Relationship Underpinnings of Outsourcing
Rajan Varadarajan

PART V: PERSONAL SELLING AND SALES MANAGEMENT
23. Salesperson Effectiveness: A Behavioral Perspective
Kevin Bradford and Barton A. Weitz

24. Boundary Work and Customer Connectivity in B2B Front Lines
Jagdip Singh, Detelina Marinova and Steven P. Brown

25. Key Account Management
Christian Homburg and Torsten Bornemann

26. Sales Force Compensation: Research Insights and Research Potential
Anne T. Coughlan and Kissan Joseph

27. Sales Force Performance: A Typology and Future Research Priorities
Michael Ahearne and Son K. Lam

28. Building a Winning Sales Force in B2B Markets: A Managerial Perspective
Andris A. Zoltners, Prabhakant Sinha and Sally E. Lorimer

29. The Impact of the Internet on B2B Sales Force Size and Structure
Murali K. Mantrala and Sönke Albers

PART VI: TECHNOLOGY AND B2B MARKETING
30. Toward a Theory of Technology Marketing: Review and Suggestions for Future Research
Jakki J. Mohr, Sanjit Sengupta and Stanley Slater

31. Key Questions on Innovation in the B2B Context
Gerard J. Tellis, Rajesh K. Chandy and Jaideep C. Prabhu

32. The Stage-Gate® System for Product Innovation in B2B Firms
Robert G. Cooper

33. B2B e-Commerce
Venkatesh Shankar

34. Designing B2B Markets
Ernan Haruvy and Sandy Jap

PART VII: METHODOLOGICAL ISSUES
35 Qualitative Research Methods for Investigating Business-to-Business Marketing Questions
Abbie Griffin

36. Case Study Research in Business-to-Business Contexts: Theory and Methods
Arch G. Woodside and Roger Baxter

37. Survey Research in B2B Marketing: Current Challenges and Emerging Opportunities
Aric Rindfleisch and Kersi D. Antia

38. Marketing Metrics in B2B Firms
Raji Srinivasan

Index

最近チェックした商品