Facilities Management and Development for Tourism, Hospitality and Events (Cabi Tourism Texts)

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Facilities Management and Development for Tourism, Hospitality and Events (Cabi Tourism Texts)

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  • 製本 Paperback:紙装版/ペーパーバック版/ページ数 357 p.
  • 言語 ENG
  • 商品コード 9781780640341
  • DDC分類 658.2

Full Description


Facilities planning for tourism, hospitality and events (THE) is an important subject from both theoretical and applied perspectives, as land, property and resources represent major components of the foundation of the industry. As future managers, it is imperative that students have a sound basic knowledge of property and the various resources, systems and services associated with it. Covering important contemporary subjects such as sustainable planning and environmental management, this book considers the planning, development and management of facilities operations from several key perspectives, drawing upon the expertise of complementary experts in the design, management and development of THE facilities.

Table of Contents

Preface                                            vii
Book Structure be Acknowledgements xiii
Contributors xv
Figures xx
Tables xxii
Case Studies xxiv
1 Introduction to Facilities Management 1 (19)
2 Tourism, Hospitality and Events Facilities 20 (17)
3 Project Management 37 (25)
4 Feasibility Studies for THE Facilities 62 (17)
5 Physical Evidence 79 (20)
6 Information Technology and THE Facilities 99 (11)
7 Outsourcing and THE Facilities 110 (20)
8 Cost Management 130 (17)
9 Corporate Social Responsibility 147 (18)
10 Sustainable Facilities Design and 165 (19)
Management
11 Environmental Management 184 (15)
12 Waste and Energy Management 199 (20)
13 Leadership 219 (22)
14 Innovation 241 (29)
15 Entrepreneurship and Facilities 270 (20)
Management
16 The Role of Work Process Knowledge in 290 (33)
Managing Facilities
17 Knowledge Management 323 (18)
18 Conclusions 341 (6)
Index 347