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Full Description
This book covers all aspects of managing a successful housekeeping department. The book includes essential information on organizing, staffing, training, and supervising a housekeeping team. It also provides insights into effective communication, time management, and budgeting skills for running a successful operation. The book is a must-read for hospitality professionals and students, providing practical tips and strategies to optimize housekeeping services and enhance the guest experience. Whether you are a seasoned housekeeping manager or just starting your career in hospitality, this book provides valuable insights into the crucial role that housekeeping plays in the overall success of a hotel or resort.
Contents
Chapter 1 Housekeeping in Hospitality Operations
Chapter 2 Organizational Structure of the Housekeeping Department
Chapter 3 Maintain Cleaning and Hygiene Practices at Workplace
Chapter 4 Servicing the Guest Room
Chapter 5 Housekeeping Control Desk: Daily Routine and System in the Housekeeping Department
Chapter 6 Linen and Laundry Service Management in Housekeeping Department
Chapter 7 Budgets and Budgetary Control in Housekeeping