Full Description
Communication and relationships sit at the centre of our hyper-connected lives, and their effective management is a strategic necessity for all organisations today. As the communication and public relations industries continue to grow globally, they offer a dynamic career for those with the right skills and knowledge.
Jane Johnston and Leanne Glenny show how strategic communication and public relations plug into the social, economic and political world, creating crucial links between organisations and people. They explain how communication professionals build partnerships, motivate and engage stakeholders, manage content, media and planning, develop reputations, and troubleshoot crisis communication.
Strategic Communication is a complete introduction to the fundamentals of communication and public relations for the next decade. It presents innovative and creative approaches to deliver 100 tools and tactics, over 30 theories and models, and three levels of strategy that underpin successful communication. The authors include examples from around the world, from private sector, public sector and not for profit organisations.
Contents
Part 1: Foundations and the working environment 1. Introducing strategic communication and public relations 2. Communication at work 3. Issues, risk, crises and corporate social responsibility 4. Ethical and legal practice 5. Working in a media-dominated world Part 2: Process, planning and implementation 6. Research, measurement and evaluation 7. Working strategically 8. Planning and campaign development 9. Tactic selection and content creation Part 3: Theory 10. Theory: Where learning starts
