Full Description
The authoritative text for current and future practitioners of human resources management in the sport and recreation industries is back in a revised fourth edition. This new edition addresses contemporary issues that organizations face today. Human Resource Management in Sport and Recreation, Fourth Edition, offers a solid foundation in research and application, and it provides a holistic perspective of human resource management by bringing together the three groups of people who constitute human resources across sport and recreation organizations: paid professionals, volunteers, and the clients themselves.
Dr. Packianathan Chelladurai, a pioneer in the field of sport management, is joined by Dr. Amy Chan Hyung Kim to lend expertise gained from more than four decades of teaching human resource management. They guide students through four parts, starting with an outline of the common characteristics of the three groups of people that make up human resources. Part II focuses on individual differences among people and how those differences affect behavior within organizations. In part III, students will explore organizational processes, and part IV discusses two significant outcomes expected of human resource practices: satisfaction and commitment. The conclusion uses 10 guiding themes to bring all the concepts together with an eye toward the future of the field.
Updated to address current topics such as social issues and diversity, the fourth edition reflects the increasing complexity of human resource management across the field of recreation and sport. Modern issues and their real-world implications are represented throughout the text with recurring sidebars.
Diversity Management of Human Resources: offer insights into how and when to promote and manage diversity
Crisis Management: address the role of human resource management during emergency situations, such as the COVID-19 pandemic
Social Phenomena and Human Resource Management: assess the impact of major social events or movements
Legal Considerations in Human Resource Management: focus on legal matters in the field
From the Field: provide professional insights from leading practitioners across a variety of sport contexts
Case studies, discussion questions, and activities provide further opportunity for students to understand relevant research with real-world application of concepts.
With clear explanations of concepts and current practices in human resources across the sport and recreation industries, Human Resource Management in Sport and Recreation, Fourth Edition, is a valuable resource for future and current practitioners alike.
Contents
Part I. Human Resources in Sport and Recreation
Chapter 1. Significance of Human Resources
Service Operations
Sport and Recreation Services
Paid and Volunteer Workers
Clients as Human Resources
A Model of Human Resource Management
Chapter Pursuits
Chapter 2. Volunteers and Volunteerism
The Need for Volunteerism
Voluntary Organizations
People Who Volunteer
Why People Volunteer
Altruism and Volunteerism
Role of the Sport or Recreation Manager
Chapter Pursuits
Chapter 3. Professionals and Professionalism
Original Definition of a Profession
Process of Professionalization
Semiprofessions, Mimic Professions, and Deprofessionalization
Professional Status of Sport Management
Professionalism and Volunteerism
Role of the Sport or Recreation Manager
Chapter Pursuits
Chapter 4. Clients as Human Resources
Customer as Input, Throughput, and Output
Customer Participation in Sport and Recreation Services
Client Motives for Participation
Role of the Sport or Recreation Manager
Chapter Pursuits
Part II. Individual Differences in Human Resources
Chapter 5. Abilities
Issues in the Study of Ability
Cognitive Abilities
Emotional Intelligence
Role of the Sport or Recreation Manager
Chapter Pursuits
Chapter 6. Personality
Determinants of Personality
Type Theories
Trait Theories
Personality and Organizational Behavior
Role of the Sport or Recreation Manager
Chapter Pursuits
Chapter 7. Values
Values, Beliefs, Attitudes, and Norms
Sources of Values
Terminal and Instrumental Values
Hierarchy of Values
Value Types
Functions of Values
Values in Organizations
National Values and Sport
Role of the Sport or Recreation Manager
Chapter Pursuits
Chapter 8. Motivation
A Model of Motivation
Other Theories of Motivation
Motivation as Personal Investment
Role of the Sport or Recreation Manager
Chapter Pursuits
Part III. Human Resource Practices
Chapter 9. Organizational Justice
Distributive Justice
Procedural Justice
Interactional Justice
Role of the Sport or Recreation Manager
Chapter Pursuits
Chapter 10. Job Design
Job Design Strategies
Task Attributes
Motivational Properties of Tasks
Implementing Task Attributes
Task Attributes and Individual Differences
Other Approaches to Job Design
Task Dependence, Coordination, and Variability
Role of the Sport or Recreation Manager
Chapter Pursuits
Chapter 11. Staffing and Career Considerations
Purposes of Staffing
Focus of Staffing
Matching People and Jobs
Psychological Contract
Career Considerations
Mentoring
Role of the Sport or Recreation Manager
Chapter Pursuits
Chapter 12. Leadership
Leader Behavior
Multidimensional Model of Leadership
Transformational, Transactional, Servant, and Authentic Leadership
Leadership and Decision Making
Role of the Sport or Recreation Manager
Chapter Pursuits
Chapter 13. Performance Appraisal
Purposes of Performance Appraisal
What Should Be Evaluated
When to Conduct Performance Appraisal
Who Should Do the Appraisal
Errors in Rating
Role of the Sport or Recreation Manager
Chapter Pursuits
Chapter 14. Reward Systems
Purposes of Reward Systems
Types of Rewards
Bases of Rewards
Reward Systems and Member Preferences
Role of the Sport or Recreation Manager
Chapter Pursuits
Chapter 15. Internal Marketing
Forms of Marketing
Process Versus People Orientation in Internal Marketing
Marketing Principles in Internal Operations
Functions of Internal Marketing
Issues in Internal Marketing
Role of the Sport or Recreation Manager
Chapter Pursuits
Part IV. Attitudinal Outcomes
Chapter 16. Satisfaction
Theories of Job Satisfaction
Satisfaction With Volunteer Work
Participant Satisfaction
Measurement of Satisfaction
Role of the Sport or Recreation Manager
Chapter Pursuits
Chapter 17. Commitment
Multidimensionality of Organizational Commitment
Occupational Commitment
Development and Effects of Organizational Commitment
Correlates of Organizational Commitment
Role of the Sport or Recreation Manager
Chapter Pursuits
Conclusion. The Future of Human Resource Management in Sport and Recreation—Guiding Themes
