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Leadership is not Management or Directing. Leadership is the ability to inspire or influence others towards the leader's goal. A leader places the people around him or her in a position that sets them up for success. This is a difficult task, because a leader must have an in-depth understanding of each individual, such as understanding their career goals and knowing what motivates them. By being committed to helping each person achieve their own personal goals, the leader sets the organization up for success.
Leaders are good listeners. They listen to verbal and nonverbal cues to understand. The out-and-out leader in today's volatile and uncertain business environment had better not distance him or herself from the heat of the action. Demonstrating the competence to assess, decide and execute in a growing business drives confidence in the leader. Similarly, a great leader of an enterprise stands on the shoulders not of 'managerial Muppets' who obediently do as they are directed, but of other leadership giants who have different and complementary leadership skills. While one can have a great vision and good ideas for change, and even passion for it, if one isn't confident, then action will not occur. Without action, there is no change. Yet, paradoxically, a leader needs to have humility. No matter how creative and bright one is, often the best ideas and thinking are going to come from someone else. A leader needs to be able to identify that, have good people around who have these ideas. This takes humility, or at least lack of egocentricity. The leader is focused on the ends and doesn't have to see herself always as the conduit or creator of the strategy to get to that end. Leaders must have the ability to act in an interpersonally competent manner. Yet they also need to learn the techniques of good listening, honest and open communication, delegating, conflict resolution skills, etc., to actually get work done and keep the whole movement/organization/project together. A business with only one leader will remain forever a small business.
