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Full Description
Technology, which affects all aspects of our lives, has brought some innovations and changes in experiential design and experiential products and services. In the postmodern era, digitalization acts as a framework for various services, media and communication, mobile games, and physical spaces. The digital transformations brought about by technology have led to problem-solving, creative functioning, and unique improvements along with experiences. Digital and experience orientation did not emerge in just one area. Human-digital-experience interaction prevails in many areas of modern society. To evaluate this interaction, a more balanced understanding of digital and experience processes is required. Therefore, the research done in this book gains creativity with interdisciplinary diversity and cooperation.
The chapters cover key subject areas such as ""tourism and tourist experience"", ""gastronomy experience and wine experience"", ""theme park experience, digital transformation and customer relationship experience in tourism"", ""airline and airport experience"", and ""brand experience"". This book is designed as a tool to benefit future research in disciplines such as management, marketing, consumer behavior, gastronomy, and civil aviation. Therefore, this book serves as an up-to-date and dynamic resource for academics, students, marketers, application developers, tourism, and destination managers, planning and project managers.
