Full Description
This best-selling textbook, now in its seventh edition, is the essential resource to foster the self-awareness and communication skills needed by health professionals in providing ethical, compassionate, and professional care for their patients.
The book begins by encouraging readers to understand, change, and evaluate their patterns of response so that they can adapt to patients in a range of stressful or contentious situations. Through holistic self-awareness, taking into account one's family history and personal values, the book then discusses methods of stress management before moving through the most effective ways to support and communicate with patients. There are chapters on establishing rapport, assertiveness, and conflict resolution, cultural sensitivity, leadership, spirituality, and patient education. Specific issues around communicating with terminally ill patients or those with disabilities are also covered.
Fully updated throughout, the seventh edition now features a new chapter devoted specifically to Justice, Equity, Diversity, and Inclusion, plus a new chapter covering professional formation in transitions from classroom to clinical education, including telehealth patient-practitioner interaction (PPI), interprofessional education, and early career pathways. The new edition is informed by the national Healthy People 2030 objectives, while also offering further coverage of the social determinants of health, biopsychosocial aspects of health and healing, and sexuality and sexual health.
Featuring interactive and online learning activities based on real-life clinical situations, as well as vignettes designed to make learning active and engaging, this invaluable text is ideal for any developing professional in the health professions.
Contents
Chapter 1 Awareness of Self and Social Determinants of Health (SDoH)
Chapter 2 Familial History and the Generations
Chapter 3 Values as Determinants of Behavior
Appendix: Bloom's Taxonomies: Affective, Cognitive, and Psychomotor Learning Domains
Chapter 4 Identifying and Resolving Moral Dilemmas
Chapter 5 Adversity Adaptation: Stress Management
Chapter 6 Therapeutic Presence: The Nature of Effective Helping for Therapeutic Alliances
Chapter 7 Justice, Equity, Diversity, and Inclusion (JEDI): A Concept or a Way of Life
Chapter 8 Effective Communication: Problem Identification and Helpful Responses
Chapter 9 Matters of Morality: Assertiveness Skills and Conflict Resolution
Chapter 10 Readiness for Reflective Practice: Peer and Self‑Assessment
Chapter 11 Leadership and Advocacy for Health Care
Chapter 12 Mindful Matters: Communication to Establish Rapport
Chapter 13 Mindful Matters: Communicating with Cultural Sensitivity
Chapter 14 Healing Attitudes: The Helping Interview
Chapter 15 Spirituality in Health Care
Chapter 16 Principles and Practices for Effective Patient/Client Education: Promoting Health Behaviors through Health Literacy, Transformative Health Models and Theories
Chapter 17 Communicating with People Who Have Disabilities: Person‑Centered Practice
Chapter 18 Sex, Sexuality, and Sexual Health
Chapter 19 Attunement: Biopsychosocial Elements of Death and Dying
Chapter 20 Transitioning from Classroom to Clinic: Growth Mindsets, Intergenerational Engagement, Telehealth, and Artificial Intelligence
Appendix: Professional Behaviors Assessment Tool
