Full Description
Communicating Effectively: Tools for Educational Leaders, second edition, provides a unique perspective for aspiring and practicing educational leaders to expand their problem-solving and conflict-resolution strategies. Starting with an exploration of listening problems and solutions, this book evolves into an examination of how people perceive reality, what motivates them, and what happens when their needs are not met. The concepts of Process Communication, developed by clinical psychologist Taibi Kahler through his background in transactional analysis, provide the basis for the techniques from which educational leaders might choose. Communicating Effectively suggests new ways to understand the people with whom we interact, first by listening and then by understanding what our perceptions, channels, and motivation. Likewise, Michael Gilbert presents examples of problems and positive suggestions to intervene when communication is not effective.
Contents
Foreword
Preface
Acknowledgments
List of Tables
List of Figures
Section I: Raw Materials: Leadership Concepts
Chapter 1: The Beginning Stage
Chapter 2: Chaos: The Wrinkling of Order and Logic
Chapter 3: The Start of Communication
Chapter 4: Communication Blueprints: Different Tools for Different Builders
Section II: Building Blocks: Ppure Educator Personalities
Chapter 5: Pure Feeler: Barbara
Chapter 6: Pure Thinker: Alfred
Chapter 7: Pure Believer: Matthew
Chapter 8: Pure Dreamer: Dorothy
Chapter 9: Pure Funster: Angie
Chapter 10: Pure Doer: Doug
Section III: Putting Things Together: Building Effective Communication Skills
Chapter 11: Dealing with Conflict
Chapter 12: Solving Problems Cooperatively: A Blueprint for Success
Epilogue: Installing the Capstones
Appendix A: Frames of Preference
Appendix B: Listening Effectiveness of Educators
Appendix C: Student Grades as a Function of Personality Match with Their Teachers: What Happened in Sheridan?
Appendix D: Dealing with Distress: Suggestions for Responses to Behaviors
Appendix E:
