Command Presence : Increase Your Influence

Ricci, Frank

Fire Engineering Books（2023/03発売）

• 製本 Paperback:紙装版/ペーパーバック版／ページ数 420 p.
• 言語 ENG
• 商品コード 9781593705817
• DDC分類 303.34

Full Description

Command presence" refers to the perceived credibility of an incident commander on an incident scene. Frank Ricci, lead plaintiff in the landmark Supreme Court case Ricci v. DeStafano, along with contributors, offer mentorship, guidance, and anecdotes to encourage building the firefighter's command presence.

Contents

Foreword by Christopher Bedford
Acknowledgments and Recognition
Introduction: The Greatest Evil Is Indifference
1 Leadership Is Doing the Right Thing When Everybody Is Watching
2 Building Command Presence While Building Others
3 Getting and Giving a Cigar
4 More Lessons from the Island of Misfits
5 Understanding Decisions Made in Complicated Situations: Size-Up
6 Command Inside and Out: You Are Only as Good as Your Crew
7 Crafting Your Message and the Importance of a Free Press
8 Murder Boards, Testimonies, and Depositions
9 Customer Service Doesn't Matter
10 The Diversity Division: The Political Traps of Identity Politics, the Ricci Case, Capitalism, and Our Shared History
11 Negotiations: Getting What You Want
12 Correction Requires Proper Discipline
13 Principles, Virtues, and Lessons from Our Founding
Culmination: To Tell the Truth
Test Questions
Answer Key
Index
About the Author