Ｔ．Ｈ．ダヴェンポート＆Ｌ．プルサック（共）著／ワーキング・ナレッジ Working Knowledge : How Organizations Manage What They Know

Davenport, Thomas H./ Prusak, Laurence

Harvard Business Review Press（2000/04発売）

• 製本 Paperback:紙装版/ペーパーバック版／ページ数 224 p.
• 言語 ENG
• 商品コード 9781578513017
• DDC分類 658.402

基本説明

邦訳：２０００年・生産性出版
New in paperback. Hardcover was published in 1998. Examines how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate knowledge into market value.

Full Description

This influential book establishes the enduring vocabulary and concepts in the burgeoning field of knowledge management. It serves as the hands-on resource of choice for companies that recognize knowledge as the only sustainable source of competitive advantage going forward. Drawing from their work with more than thirty knowledge-rich firms, Davenport and Prusak--experienced consultants with a track record of success--examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate wisdom into market value. They categorize knowledge work into four sequential activities--accessing, generating, embedding, and transferring--and look at the key skills, techniques, and processes of each. While they present a practical approach to cataloging and storing knowledge so that employees can easily leverage it throughout the firm, the authors caution readers on the limits of communications and information technology in managing intellectual capital.

Contents

Acknowledgments Introduction 1. What Do We Talk about When We Talk about Knowledge 2. The Promise and Challenge of Knowledge Management 3. Knowledge Generation 4. Knowledge Codification and Coordination 5. Knowledge Transfer 6. Knowledge Roles: The Chief Knowledge Officer and Beyond 7. Technologies for Knowledge Management 8 Knowledge Management Projects in Practice 9. The Pragmatics of Knowledge Management Notes Index About the Authors