Full Description
The challenges we face in education, health care, and social welfare are multifaceted, reflecting the complex systems in which we live. Out of urgency and often the best of intentions, organizations implement new policies, technologies, and other innovations to tackle these issues, and hope for the best. However, addressing these challenges requires more than heroic individuals with silver-bullet solutions. We need teams with diverse expertise that know how to learn together and use their collective knowledge to redesign our social systems for the improved well-being of our communities.
Journey to Improvement serves as a road map for teams that are ready to follow a different path to better outcomes. Drawing on their decades of on-the-ground experience, the authors walk teams through the phases of an improvement journey from launching the team to trying ideas in practice to spreading those that work. This book highlights the personal, relational, and technical aspects of taking an improvement science approach and illustrates these ideas through real-world examples from across the social sector and around the world.
Contents
Table of Contents
Introduction
Chapter 1: Foundations
Section I: WHO'S At the Table?
Chapter 2: Improvement Teams
Chapter 3: Leadership: Setting up teams for success
Chapter 4: Team Formation
Section II: WHAT ARE OUR CURRENT OUTCOMES AND WHY ARE WE GETTING THEM?
Chapter 5: Learning to see Systems
Chapter 6: From Seeing to Selecting
Section III: WHAT ARE WE TRYING TO ACCOMPLISH?
Chapter 7: Coming Together around a Shared Aim
Chapter 8: Chartering an Improvement Journey
Section IV: WHAT CHANGES CAN WE MAKE THAT WILL RESULT IN IMPROVEMENT?
Chapter 9: Change Ideas
Chapter 10: Shared Theory of Improvement
Section V: HOW WILL WE KNOW THAT A CHANGE IS AN IMPROVEMENT?
Chapter 11: Testing Changes in Practice
Chapter 12: Measurement for Improvement
Chapter 13:Improvement Routines
Section VI: HOW DO WE GET CHANGES TO WORK ACROSS A DIVERSE SET OF CONTEXTS?
Chapter 14: Change packages: Preserving knowledge, preparing for spread
Chapter 15: Organizing for Spread
Chapter 16: Guiding the Journey
Chapter 17: Conclusion
Appendix A
Appendix B
Appendix C
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