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Full Description
For students studying the VA in Leadership and Management, 1st year, at University of Wales Trinity St David.
Contents
Developing Workplace Critical Thinking
Using System Thinking to Critique - Metcalfe, M. (2006)
Gender, Race and Class Diversities in the Workplace - Dyer, S., Humphries, M., Fitzgibbons, D. & Hurd, F. (2014)
What is Organizational Behaviour? - Scandura, T. (2016)
Developing Relationships and Workplace Achievement
Learning and Development - Lussier, R. N. & Hendon, J. R. (2017)
5. Defining and Building Competencies - Rao, T. V. (2016)
Customers' Contingency Table - Kanji, G. M. & Asher, M. (1996)
Relation Diagram - Kanji, G. M. & Asher, M. (1996)
Suggestion Schemes - Kanji, G. M. & Asher, M. (1996)
Hoshin Kanari - Kanji, G. M. & Asher, M. (1996)
Understanding and Engaging the Customer Experience
Metrics for Engaging Customers - Kumar, V. (2014)
Please Help Us Help You... - Kumar, V. (2014)
Why is Value Creation Important for CEOs? - Mahajan, G. (2016)
How CEOs Can Value Create for Customers - Mahajan, G. (2016)
Managing Projects in the Organisation
Determining the Direction and Initial Specifications of a Project - Cobb, A. T. (2012)
Project Scheduling - Cobb, A. T. (2012)
Workplace Culture and Organisational Efficiency
The Meaning and Importance of Managing Across Cultures - Branine, M. (2011)
Organizational Culture and Leadership - Alvesson, M. (2013)
Experiencing the Organizational Underworld - Coghlan, D. (2016)
Cross-Cultural Differences and Adjustments - Scandura, T. (2016)
Knowledge and Information Management for the Workplace
Knowledge Acquisition, Retention and Transfer - Roberts, J. (2015)
Journal Articles
Developing Workplace Critical Thinking
How Critical is Critical Thinking? - Shaw, R. D. (2014)
More Alike Than Different: What Generations Value and How the Values Affect Employee Workplace Perceptions - Mencl, J. & Lester, S. W. (2014)
Bridging Cultures: The Academy and The Workplace - Alred, G. J. (1973)
Association between Just World Beliefs and Perceptions of Counterproductive Workplace Behaviors - Stieger, S., Kastner, C. K, Voracek, M. & Furnham, A. (2011)
Developing Relationships and Workplace Achievement
Capacity and Capability Building for National HRD: A Multilevel Conceptual Framework - Alagaraja, M. & Githens, R. P. (2016)
Using Work-Integrated Learning to Enhance Career Planning among Business Undergraduates - Jackson, D. A. (2017)
Understanding and Engaging in the Customer Experience
Customer Value Management - Kotler, P. (2017)
Operationalizing Relative Customer Value - Keiningham, T., Aksoy, L. & Cadet, F. (2017)
Managing Projects in the Organisation
Lessons from Management 101: Learning to Manage Ourselves - Miller, J. A. (2017)
Workplace Culture and Organisational Efficiency
The Impact of National Culture on Informal Learning in the Workplace - Kim, S. & McLean, G. N. (2013)
Work and Culture: Approaching Cultural and Work Psychology - Bendassolli P. F. (2016)
Culture Wars in the Workplace? Cultural Antecedents of Workers' Job Entitlement - Wallace, M. & Leicht, K. T. (2004)
Impact of Corporate Culture on the Relationship between Efficient Technology Transfer and Business Performance - Nguyen, T. D. N. & Aoyama, A. (2014)
Knowledge and Information Management for the Workplace
Holistic Views of Knowledge Management Models - Yang, B., Zheng, W. & Viere, C. (2009)
Knowledge Management Process: A Case Study of NTPC and POWERGRID - Pandey, K. N. (2014)
Use of Knowledge Management for Competitive Advantage: The Case Study of Max Life Insurance - Joshi, H., Farooquie, J. A. & Chawla, D. (2016)



