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Full Description
In his student-friendly bestseller, Michael J. Worth covers the scope and structure of the non-profit sector from leadership of non-profits to social entrepreneurship. Balancing research, theory and practitioner literature with current cases and examples, the fifth edition includes new social networks and social media content, expanded discussions of risk management and updated chapters on financial management and fundraising.
Contents
PrefaceAcknowledgmentsPart I. Understanding Nonprofit Management, the Nonprofit Sector, and Nonprofit OrganizationsChapter 1. Nonprofit Management as a Profession and a Field of StudyA Revolution in ManagementA Distinct ProfessionNonprofit Management as a Field of StudyToward a Balanced ApproachProceeding With Realism and PrideChapter SummaryKey Terms and ConceptsQuestions for DiscussionSuggestions for Further ReadingBooksArticlesWebsitesChapter 2. Overview of the Nonprofit SectorAmerica's Nonprofit Sector: A Historical OverviewSearching for a Common VocabularyAlternatives to NonprofitSize of the U.S. Nonprofit SectorDifferentiating the Nonprofit SectorNational Taxonomy of Exempt EntitiesIRS ClassificationsSalamon's AnatomyThe Spectrum of OrganizationsEmerging New ModelsCommercialization and Tax ExemptionImplications for Nonprofit ManagersChapter SummaryKey Terms and ConceptsCase 2.1 The Chan-Zuckerberg InitiativeCase 2.2 A Double Bottom Line: Ben & Jerry'sQuestions for DiscussionSuggestions for Further ReadingBooksArticles/Book ChaptersWebsitesChapter 3. Theories of the Nonprofit Sector and Nonprofit OrganizationsExplaining the Nonprofit SectorNonprofit Theory Across the DisciplinesThe Failure TheoriesMarket and Government FailureNonprofits as Gap FillersSupply-Side TheoriesTheories of Altruism and GivingTheory of the Commons: An Interdisciplinary ApproachChanging Definitions of Private, Public, and CommonExplaining Nonprofit OrganizationsCharacteristics of Nonprofit OrganizationsNonprofits as Open SystemsResource DependenceIsomorphismExplaining Nonprofit Organizational StructuresOrganizational CultureChapter SummaryKey Terms and ConceptsCase 3.1 The Smithsonian Institution and the Catherine B. Reynolds FoundationCase 3.2 The National Trust for Historic PreservationQuestions for DiscussionSuggestions for Further ReadingBooksArticlesPart II. Governing and Leading Nonprofit OrganizationsChapter 4. Nonprofit Governing BoardsTypes of Governing BoardsElected BoardsSelf-Perpetuating BoardsAppointed and Hybrid BoardsAdvisory CouncilsThe Governing Board's ResponsibilitiesThe Governing Board's Legal ResponsibilitiesThe Governing Board's Functional ResponsibilitiesThe Board and the CEOCarver's Policy Governance ModelChait, Ryan, and Taylor: Governance as LeadershipHerman and Heimovics: Psychological Centrality and Board-Centered LeadershipExplaining Board BehaviorManaging Nonprofit BoardsRole of the ChairGovernance CommitteeBoard ProfessionalsNonprofit Board EffectivenessCritics of Board PerformanceThe Search for Best PracticesThe Challenge of Nonprofit GovernanceChapter SummaryKey Terms and ConceptsCase 4.1 Sweet Briar CollegeCase 4.2 The Hershey TrustQuestions for DiscussionSuggestions for Further ReadingBooks/ReportsWebsitesChaper 5. Executive LeadershipThe CEO's JobManagement and LeadershipOverview of Leadership TheoriesAn Evolution in ThinkingTransformational LeadershipCharismatic LeadershipThe Effective Nonprofit CEOFocus on MissionFocus on the BoardFocus on External RelationshipsShare Leadership and Empower OthersFocus on Key Roles and PrioritiesUse the "Political Frame"Right Person, Right Place, Right TimeFounder SyndromeExecutive TransitionsLeading ChangeChapter SummaryKey Terms and ConceptsCase 5.1 A Change in Leadership at Habitat for HumanityCase 5.2 Challenge and Change at United WayQuestions for DiscussionSuggestions for Further ReadingBooksArticlesWebsitesPart III. Managing the Nonprofit OrganizationChapter 6. Ensuring Accountability and Measuring PerformanceDefining and Ensuring AccountabilityMechanisms for AccountabilityRequirements of LawSelf-Regulation: Standards and AccreditationTransparencyMeasuring and Managing PerformanceFinancial RatiosBenchmarkingOutcomesBalanced ScorecardSocial Return on InvestmentBlended ValuePerformance Measurement: The Continuing DebateChapter SummaryKey Terms and ConceptsCase 6.1 The Wounded Warrior ProjectCase 6.2 Youth VillagesQuestions for DiscussionSuggestions for Further ReadingBooksArticles/ReportWebsitesChapter 7. Developing Strategy, Building Capacity, and Managing RiskUnderstanding StrategyStrategic Planning and Strategic ManagementThe Strategic Planning ProcessPlanning to PlanDefining Mission, Vision, and ValuesAssessing the SituationIdentifying Strategic IssuesSetting GoalsDeveloping StrategiesSetting ObjectivesWriting the Strategic PlanDeveloping an Operational PlanBenefits and Limitations of Strategic PlanningBuilding Organizational CapacityDefining and Understanding CapacityCapacity Building in ActionA Model for Capacity BuildingCapacity and Organizational Life CyclesCapacity Building EvaluatedManaging RiskChapter SummaryKey Terms and ConceptsCase 7.1 New Hope Housing Strategic Plan 2013-2018Questions for DiscussionSuggestions for Further ReadingBooks/BrochureArticlesWebsitesChapter 8. Collaborations, Partnerships, and MergersGrowing Interest in CollaborationA Continuum of RelationshipsExploring Collaborations and MergersDrivers of Collaborations and MergersObstacles to Collaboration and MergerMotivationsCultureEgosBrand IdentityCommunity or Political ObjectionsCostsConditions for SuccessDriven by MissionCommitment From Top LeadershipTrustRelatednessProcessCollaborations and Mergers Within National NonprofitsCross-Sector CollaborationA Continuum of Cross-Sector CollaborationAdvantages and Disadvantages of CSCsObstacles and Conditions for SuccessAchieving Collective ImpactChapter SummaryKey Terms and ConceptsCase 8.1 N Street Village and Miriam's HouseQuestions for DiscussionSuggestions for Further ReadingBooksArticles/ReportWebsitesChapter 9. Managing Staff and Service VolunteersHuman Resources ManagementAn Overview of Management TheoriesUnderstanding Human MotivationsMaslow's Hierarchy of NeedsMcGregor: Theory X and Theory YMcClelland: Three Needs TheoryMyers and Briggs: Personality TypesHerzberg: Motivators and DissatisifersMotivations of Nonprofit StaffLife Cycles and GenerationsApplying Theories to Managing the Nonprofit WorkforceManaging VolunteersTypes of VolunteersMotivations of VolunteersVolunteer Program PracticesVolunteer Management as a Career FieldThe Future of VolunteerismChapter SummaryKey Terms and ConceptsCase 9.1 Getta GrantCase 9.2 Rita WriterCase 9.3 Bob the BuilderCase 9.4 Myra the Volunteer ManagerQuestions for DiscussionSuggestions for Further ReadingBooks/Book ChapterWebsitesChapter 10. Marketing and CommunicationsDefining and Understanding MarketingMarketing Serves the MissionMarketing Means ActionMarketing as a ProcessThe Marketing MixProductPlacePromotionMarket SegmentationPriceDefining the ExchangeBuilding the BrandIntegrated Marketing Communication (IMC)Crafting an Effective MessageCrisis CommunicationsSocial MediaFrom Gatekeepers to ConnectorsSocial Media PlanningOperational QuestionsEvaluating Marketing and CommunicationChapter SummaryKey Terms and ConceptsCase 10.1 Rebranding 4-HCase 10.2 Susan G. Komen FoundationQuestions for DiscussionSuggestions for Further ReadingBooks/JournalsWebsitesChapter 11. Advocacy and LobbyingBasic DistinctionsOverview of Lobbying LawOption I: Substantial Part TestOption II: 501(h) Expenditure TestPolitical Campaign ActivityImplementing an Advocacy ProgramUsing Social MediaContinuing Issues and ConcernsChapter SummaryKey Terms and ConceptsCase 11.1 Mothers Against Drunk Driving (MADD)Case 11.2 Housing FirstCase 11.3 National Audubon SocietyQuestions for DiscussionSuggestions for Further ReadingBooksArticlesWebsitesPart IV. Obtaining and Managing ResourcesChapter 12. Financial ManagementDefinitions of Key ConceptsUnderstanding Nonprofit FinancesNonprofit Financial StatementsStatement of Financial PositionStatement of ActivitiesStatement of Cash FlowsStatement of Functional ExpensesRequired Disclosures and Notes to Financial StatementsAuditsUsing Financial RatiosManaging Endowment FundsDeveloping and Managing the BudgetFinancial Policies and ControlsChapter SummaryKey Terms and ConceptsCase 12.1 Hull HouseCase 12.2 Corcoran Gallery of Art and Corcoran School of the Arts and DesignQuestions for DiscussionSuggestions for Further ReadingBooksNewsletterWebsitesChapter 13. Philanthropic FundraisingDefinitions and DistinctionsMotivations for GivingUnderstanding Corporate PhilanthropyFoundation GivingMotivations of Individual DonorsThe Fundraising ProcessIdentifying Priorities and Developing the CaseIdentifying and Qualifying ProspectsCultivating ProspectsSoliciting the GiftAcknowledging and Recognizing DonorsStewarding the Gift and the RelationshipIndividual Donor Life CyclesPlanned GivingCampaignsManaging Fundraising ProgramsAdvancement ServicesProspect ManagementFundraising Efficiency and EffectivenessStaff Performance and AccountabilityEthics and Professional StandardsChapter SummaryKey Terms and ConceptsCases 13.1 a-g Fundraising EthicsQuestions for DiscussionSuggestions for Further ReadingBooksArticlesWebsitesChapter 14. Social Enterprise and Earned IncomeDefining Social Enterprise and Earned IncomeWhy Earned Income?Partnerships With BusinessLicensingSponsorshipsCause MarketingOther VariationsIntegrated RelationshipsOperational RelationshipsPutting Partnerships TogetherNonprofit Business VenturesIdentifying Business OpportunitiesFeasibility Analysis and Business PlanningEarned-Income Strategies: Issues and DecisionsSorting Out the IssuesEvaluating Opportunities Against MissionA Continuing DebateChapter SummaryKey Terms and ConceptsCase 14.1 Minnesota Public RadioCase 14.2 Aspire CoffeeWorksQuestions for DiscussionSuggestions for Further ReadingBooksArticlesWebsitesChapter 15. Government Grants and ContractsChanges in Sources and Patterns of SupportGrants, Contracts, and FeesGovernment Support: Opportunities and ChallengesSeeking Government SupportIdentifying Grant OpportunitiesEvaluating Grant OpportunitiesPreparing and Submitting an Application or ProposalNonprofits in the Policy ArenaChapter SummaryKey Terms and ConceptsCase 15.1 SEED FoundationQuestions for DiscussionSuggestions for Further ReadingBooksArticlesWebsitesPart V. Special TopicsChapter 16. Social Entrepreneurship and InnovationDefining and Understanding Social EntrepreneurshipSocial Enterprise SchoolSocial Innovation SchoolHistory of Social Entrepreneurship as a FieldTheories of Social EntrepreneurshipSocial Entrepreneurship Across Fields and Around the WorldBuilding High-Impact NonprofitsSustaining InnovationThe Future of Social Enterprise and Social EntrepreneurshipChapter SummaryKey Terms and ConceptsCase 16.1 KaBOOM!Case 16.2 Harlem Children's ZoneQuestions for DiscussionSuggestions for Further ReadingBooks/JournaWebsitesChapter 17. Governing and Managing International and Global OrganizationsDefinitions and Scope of International OrganizationsInternational Philanthropy and FundraisingInternational GivingGlobal FundraisingInternational Nonprofit Governance and ManagementManaging Across CulturesGoverning International and Global OrganizationsStructuring International NGOsChapter SummaryKey Terms and ConceptsCase 17.1 Medecins Sans Frontieres/Doctors Without BordersCase 17.2 Haitian Earthquake Relief and RecoveryQuestions for DiscussionSuggestions for Further ReadingBooksWebsitesConclusionAppendix: Cases for Discussion1. New York City Opera2. Share Our Strength/No Kid Hungry3. The Y4. The Girl Scouts of the United States of AmericaReferencesIndexAbout the Author
