オペレーション管理：グローバルなサプライチェーンの管理 Operations Management : Managing Global Supply Chains

Venkataraman, Ray R./ Pinto, Jeffrey K.

Sage Pubns（2017/01発売）

• 製本 Hardcover:ハードカバー版／ページ数 909 p.
• 言語 ENG
• 商品コード 9781506302935
• DDC分類 658.5

Full Description

Managing Global Operations and Supply Chains provides students with a thorough, detailed and cutting-edge introduction to operations management. Each chapter examines opportunities and challenges facing operations management today. Supplements included for select chapters provide instructors the flexibility to cover or skip material that addresses some of the more quantitative aspects of operations management.

Contents

PrefaceAcknowledgmentsPART I: INTRODUCTIONChapter 1: Introduction to Managing Global Operations and Supply ChainsSupply Chains and Operations Management in the Global EconomyWhat Does Operations Management Entail?What Does Supply Chain Management Entail?An Integrated Perspective on Operations and Supply Chain ManagementThe Evolution of Operations and Supply Chain ManagementCurrent and Emerging Issues in Operations and Supply Chain ManagementRoad Map: How This Text Is OrganizedPART II: STRATEGIC DECISIONSChapter 2: Operations and Supply Chain StrategiesLevels of Strategic PlanningFormulating and Evaluating Operations StrategiesFormulating and Evaluating Strategies for Service OrganizationsMeasuring Productivity as Part of Strategic PlanningStrategies for Supply ChainsGlobal StrategiesSustainabilility IssuesChapter 3: Project ManagementProjects, Project Teams, and Measuring SuccessProject Life CyclesConceptualizing and Planning ProjectsScheduling ProjectsSupply Chains for ProjectsExecuting, Evaluating, and Terminating ProjectsSustainability IssuesGlobal ProjectsChapter 3 Supplement: Project ManagementDetermining the Probability of a Project Being Completed on TimeCalculating the Time-Cost Trade-Offs of Crashing a ProjectCalculating a Project's Earned ValueChapter 4: Product and Service InnovationsWhy Companies Develop New Products and ServicesHow New Products Are DevelopedNew Product Development Concepts and StrategiesUsing Technology to Develop New ProductsGlobal Product DevelopmentNew Product Development Issues for Supply ChainsHow Services Are DesignedLegal, Ethical, and Sustainability IssuesChapter 4 Supplement: ReliabilityUnderstanding ReliabilityAvailability and MaintainabilityChapter 5: Managing for QualityDefining QualityThe Benefits and Costs of Managing QualityThe Evolution of Quality Management and Its PioneersMajor Quality Management InitiativesQuality Management Tools and TechniquesManaging Quality for Supply ChainsGlobal Quality ManagementLegal, Ethical, and Sustainability IssuesChapter 6: Quality Improvement and Control ToolsQuality Control Versus Quality AssuranceQuality Appraisal ToolsQuality Defect Prevention ToolsQuality Design ToolsChapter 7: Capacity PlanningCapacity PlanningService Capacity PlanningCapacity Planning for Supply ChainsEthical and Sustainability IssuesGlobal Capacity ManagementChapter 8: Supply Chain Design and Location PlanningSupply Chain Design and Facility Location DecisionsPhases in the Supply Chain Design and Location Decision-Making ProcessAnalytical Methods for Evaluating LocationsEthical and Sustainability IssuesGlobal Location PlanningChapter 9: Process Design and Layout PlanningDesigning, Selecting, and Redesigning Manufacturing ProcessesDesigning Service ProcessesDesigning Processes for Supply ChainsGlobal Process DesignLayout PlanningLegal, Ethical, and Sustainability IssuesChapter 9 Supplement: Tools for Analyzing, Designing, and Selecting Processes and LayoutsProcess Selection, Design, and Analysis ToolsLayout Analysis Tools and TechniquesPART III: INTEGRATIVE DECISIONSChapter 10: Supplier ManagementSupplier Management and Its GoalsThe Supplier Management ProcessManaging Service ProvidersGlobal Supplier ManagementLegal, Ethical, and Sustainability IssuesChapter 11: Logistics ManagementIntegrated Logistics ManagementOrder FulfillmentTransportation ManagementPackagingMaterials HandlingWarehousing ManagementInventory ManagementFacilities Network DesignGlobal LogisticsLogistics OutsourcingLogistics in the Service SectorEthical and Sustainability IssuesChapter 12: Demand Management and Customer ServiceDemand ManagementGlobal Demand ManagementServices Demand ManagementCustomer Service and Demand ManagementEthical and Sustainability IssuesChapter 13: Demand Forecasting MethodsIntroduction to Forecasting and Its ApplicationsThe Characteristics of Good ForecastsQualitative Versus Quantitative Forecasting MethodsMeasuring and Monitoring the Accuracy of Forecasting MethodsMonitoring and Controlling ForecastsForecasting for Supply ChainsEthical IssuesPART IV: TACTICAL DECISIONSChapter 14: Lean Operations and Supply ChainsIntroduction to Lean OperationsThe Philosophy of Lean SystemsElements of Lean SystemsLean ServicesLean Supply ChainsLean Global Supply ChainsSustainability IssuesChapter 15: Inventory ManagementTypes of InventoryInventory CostsInventory Considerations for Supply ChainsInventory Management MeasuresKey Features of Effective Inventory Management SystemsUncertainty in Supply Chain Inventories: The Bullwhip EffectEthical and Sustainability IssuesGlobal Inventory ManagementService Sector Inventory ManagementChapter 16: Inventory Control ModelsIntroductionHow Much to Order: Continuous Review SystemsWhen to Order: Reorder Point for Continuous Review Systems (EOQ Model)How Much to Order: Periodic Review SystemsHow Much to Order: Single-Period Inventory SystemsChapter 17: Sales and Operations PlanningThe Basics of Sales and Operations PlanningBenefits of Sales and Operations PlanningFramework of the Sales and Operations Planning ProcessOptions for Influencing Demand and Supply In Sales and Operations PlanningSales and Operations Planning StrategiesMethods for Sales and Operations PlanningSales and Operations Planning for Supply ChainsSales and Operations Planning in Service IndustriesSustainable S&OP: Sales Carbon Operations Planning (SCOP)Ethical IssuesPART V: OPERATIONAL DECISIONSChapter 18: Master Scheduling and Material Requirements PlanningMaster SchedulingMaterial Requirements PlanningEthical and Sustainability IssuesChapter 18 Supplement: Capacity Requirements Planning, MRP II, ERP, and DRPCapacity Requirements Planning (CRP)Manufacturing Resource Planning (MRP II)-An Extension of MRPEnterprise Resource Planning (ERP)Impact of MRP, MRP II, and ERP on Supply ChainsDistribution Requirements Planning (DRP)Sustainability IssuesChapter 19: Detailed SchedulingWhat Detailed Scheduling IsTypes of Scheduling For ManufacturersWhy Scheduling Is ComplexScheduling in the Service SectorScheduling for Supply ChainsEthical and Sustainability IssuesPART VI: QUANTITATIVE MODULESModule A: Linear ProgrammingFeatures of a Linear Programming (LP) ProblemSolving Linear Programming Problems Using ExcelSensitivity AnalysisAdditional Linear Programming ModelsModule B: The Transportation ModelsFormulating and Solving the Transportation ProblemAdditional Issues in Transportation ModelingModule C: Waiting Line ModelsIntroduction to Waiting Line ModelsQueuing ModelsModule D: SimulationIntroduction to SimulationMonte Carlo SimulationModule E: Learning CurvesWhat Are Learning Curves?Applications of Learning CurvesApproaches to Solving Learning Curve ProblemsLearning Curves in Cost EstimationLimitations of Learning CurvesModule F: Decision-Making ToolsUsing a Systematic Decision-Making ProcessElements in the Decision-Making ProcessCategorizing DecisionsTechniques for Making Decisions Under Certainty, Uncertainty, and RiskTechniques for Making Sequential DecisionsAppendix A: TablesAppendix B: Answers to Select ProblemsGlossaryNotesName IndexSubject Index