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Full Description
Groundbreaking research illuminates the pivotal, problematic role of consultants in the nonprofit world.
The nonprofit sector leans heavily on consultants to guide strategic planning, advise on fundraising strategy, gather data on program effectiveness and more. How Consultants Shape Nonprofits explores how consultants, while working diligently to customize solutions for their clients, reinforce status-quo practices and ideas while prioritizing the opinions of people in power (nonprofit funders, leaders, etc.) over those of lower-level staff and communities. Consultants thus leave unaddressed some of the most pernicious problems in the nonprofit sector. The book's important conclusions about the complex role of consultants in the nonprofit world are based on more than a year of ethnographic research and nearly 200 interviews with practitioners. Dr. Reisman concludes with guidance on how consultants, nonprofit leaders, and donors can better collaborate, and overcome traditional "blind spots" in the nonprofit-consultant relationship.
Contents
List of Figures
Acknowledgments
PART I: Mapping the Field of Consulting to Nonprofits
INTRODUCTION: The Work of Nonprofit Consultants
1. Oracles, Facilitators, and Point People:Demystifying Consultants to Nonprofits
PART II: Consultants' Drive to Customize
2. No Cookie-Cutter Solutions:Consultants' Drive to Customize for Clients
3. Data as Conversation-Starters:Consultants Defer to Client Knowledge
4. How to Be a "Nonprofit Person" in Consulting: The Perils of Caring Too Much
PART III: The Unintended Consequences of Consulting
5. Best Practices as Common Practices: Consultants Unintentionally Reproduce the Status Quo
6. How Consultants Prioritize the Powerful: Funder and Stakeholder Influence
7. A Soft Hand and Firm Advice: Perpetuating Hierarchies of Ideas
CONCLUSION: Staying the Course or Changing the System
Appendix: Reflection Guide for Practitioners
Notes
References
The Author
