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Full Description
This book, which takes the employees' perspective, illustrates what works and what doesn't work to engage, involve, and motivate a workforce. Through examples, it shows how the "engage" methodology links to the Lean Process. While focusing on the softer/"people" part of Lean, it maximizes the value returned on the organization's investment in Lean. It links "engagement" to measurable performance improvements. The how-to book includes a methodology overview and details on how to implement including communication do's and don'ts as well as a checklist for leader standard work (a tool for individual leaders to track and be recognized for their "engage, involve, and motivate" behaviors).
Contents
Chapter 1 Why Bother?
Chapter 2: Is this Just Another Program?
Chapter 3: Use Engagement to Create the Engagement Culture.
Chapter 4: The Engagement Hippocratic Oath: First, Do No Harm.
Chapter 5: Cost-Free But Priceless: Actions You Can Take Today to Engage, Involve, and Motivate... Without Spending a Nickel.
Chapter 6: Multiply Your Efforts: How to Influence and Coach Your Co-workers to Engage, Involve, and Motivate.
Chapter 7: Ultimate Engagement, Involvement, and Motivation: How to Equip your Non-supervisory Associates to Practice the Engagement Skills You Expect from Leaders.
