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Full Description
A practical guide for building and sustaining top-performing teams. Susan A. Wheelan covers in depth the four stages of a team-forming, storming, norming, and performing-clearly illustrating the developmental nature of teams and describing what happens in each stage. Separate chapters are devoted to the responsibilities of team leaders and team members. Problems that occur frequently in groups are highlighted, followed by what-you-can-do sections that offer specific advice. Real-life examples and questionnaires are used throughout the book, giving readers the opportunity for self-evaluation.
Contents
Chapter 1Groups Have a Long History of SuccessWe Need Groups Every DayGroups Increase Our Knowledge BaseWhen Teams Are Good, They're Very, Very GoodCreating Effective TeamsHow to Use This BookChapter 2: Effective Organizational Support for TeamsPlant Groups in a Favorable Organizational ClimateGive Groups What They Need to Do Their BestPick Members Based on Their Ability to Do the Task and Their Ability to Contribute to Group SuccessEducate People for Group Participation CompetenceAvoid Unsubstantiated Team Development and Consultation StrategiesAvoid Helping Groups Too MuchMake Sure That Each Group Has Enough Autonomy to Do Its Work but Remains Connected With the Rest of the OrganizationConduct Organizational Support Reviews RegularlyThe Organizational Support ChecklistChapter 3: From Groups to Teams: The Stages of Group DevelopmentStage 1: Dependency and InclusionStage 2: Counterdependency and FightingStage 3: Trust and StructureStage 4: WorkSurviving Group DevelopmentChapter 4: How Do High Performance Teams Function?The Characteristics of High Performance Teams10 Keys to ProductivityGoalsRolesInterdependenceLeadershipCommunication and FeedbackDiscussion, Decision Making, and PlanningicationImplementation and EvaluationNorms and Individual DifferencesStructureCooperation and Conflict ManagementTeam Performance ChecklistChapter 5: Effective Team MembersDon't Blame Others for Group ProblemsEncourage the Process of Goal, Role, and Task ClarificationEncourage the Adoption of an Open Communication Structure in Which All Member Input and Feedback Is HeardPromote an Appropriate Ratio of Task and Supportive CommunicationsPromote the Use of Effective Problem-Solving and Decision-Making ProceduresEncourage the Establishment of Norms That Support Productivity, Innovation, and Freedom of ExpressionGo Along With Norms That Promote Group Effectiveness and ProductivityPromote Group Cohesion and CooperationEffective Member ChecklistChapter 6: Effective Team LeadershipDon't Take On Every Leadership Assignment You Are OfferedAdjust Your Leadership Style to Meet the Developmental Needs of the Group at a Particular TimeLeadership at Stage 1: Be a Directive and Confident LeaderLeadership at Stage 2: When Members Begin to Demand More Participation in Running the Group, Slowly Begin to Empower ThemLeadership at Stage 3: Involve Members in the Leadership FunctionLeadership at Stage 4: Participate as an Expert Member of Your TeamEffective Leader ChecklistChapter 7: Navigating Stage 1Goals of Stage 1Concerns About Safety and InclusionDependency on the Designated LeaderA Wish for Order and StructureChapter 8: Surviving Stage 2Goals of Stage 2Create a Unified Group CultureCreate a Unified and Effective Group StructureChapter 9: Reorganizing at Stage 3Goals of Stage 3Fine-Tuning Roles, Organization, and ProceduresSolidifying Positive RelationshipsChapter 10: Sustaining High PerformanceGoals of Stage 4Getting the Work Done WellMaking DecisionsCohesion and ConflictMaintaining High PerformanceChapter 11: Virtual TeamsVideo ConferencesLinkedInSkypeBloggingVirtual GDQ Online Scoring SystemsStar Trek Changed The WorldChapter 12: Recent ResearchOn Average, How Long Does The Development Process Take?Does Group Size Affect Group Productivity?Does Group Age In Months Affect Group Productivity?How Do Work Groups, In Different Sectors Function?Do Leadership Teams Or Membership Work Teams Function More Effectively?A Final Thought
