Full Description
Listening Skills Contribute to Successful Careers and Relationships
Written by a myriad of experts, including contributors to the International Journal of Listening and other academic journals, Listening Across Lives features a unique contextual approach to the study of listening. Each of Listening Across Lives' ten chapters examine listening through a specific context - many of which have never been addressed before.
Listening Across Lives by Molly M. Stoltz, Karen P. Sodowsky, and Carl M. Cates:
Promotes Comprehension! Chapter Introductions, Objectives, Key Terms, Summaries, Discussion Questions, and Activities help readers focus on important concepts.
Analyzes listening skills in leadership, spiritual/religious, relational, organizational, education, health communication, and other contexts.
Features a chapter dedicated to Listening Across Technologies. The chapter introduces students to the role of technology within the listening process, examines how listening spaces are created within various technological contexts, and discusses the negative & positive attributes.
Contents
Preface
About the Authors
Chapter 1 - Contextualizing Listening
Introduction
Chapter Objectives
Key Terms
Listening Competency
From Competency to Context
Contexts for Listening
Intrapersonal Context
Interpersonal Context
Public Context
Mediated Context
Intercultural
Organizational
Educational
Family
Summary
Discussion Questions
Student Activities
References
Chapter 2 - Why Some People Won't Can't Listen: An Introduction to Listening Disorders and Barriers to Effective Listening
Introduction
Chapter Objectives
Key Terms
What is Listening?
Listening Begins with Hearing
And Hearing Begins with Sounds
Hearing and Understanding Voices
Hearing Loss
What is Hearing Loss?
The Ranks of Those with Hearing Loss Are Growing
Types and Causes of Hearing Loss
Noise-Induced Hearing Loss
Hearing Loss: A Slow and Dangerous Progression
Hearing Loss and Listening
Auditory Closure
Beyond Hearing Loss: Listening Disorders
Localization and Selective Attention
Cognitive/Neurologic Disorders
Psychological Barriers/Disorders
The High Cost of Ineffective Listening
Summary
Activities
Discussion Questions
References
Chapter 3 - Listening In(T)o Close Relationships
Introduction
Chapter Objectives
Key Terms
Listening TO Close Relationships
A Useful Analogy
Listening as a Relationally Oriented Phenomenon
Listening IN Close Relationships
Listeners as Addressees in Face-to-Face Dialogue
The Importance of Coherent Narratives
Validating Emotions
Listening INTO Relationships
Summary
Discussion Questions
Student Activities
References
Chapter 4 - Listening across Cultural Diversity
Introduction
Chapter Objectives
Key Terms
Listening and Culture
What Makes a Culture?
What Is Listening and Which (Culture-Specific) Factors Have an Impact on Listening?
Cross-Cultural Research on Listening
Listening as Overt Behavior across Cultures
Listening as a Mental Process across Cultures
Training Cross-Cultural Listening Skills
Exposure
Training
Directions for Future Research
Summary
Discussion Questions
Student Activities
References
Chapter 5 - Listening Across Spiritual and Religious Diversity
Introduction
Chapter Objectives
Key Terms
Listening as Global Citizens
Understanding Spiritual and Religious Diversity
Listening as a Sacred Art
Listening as a Spiritual Practice
Cultivating Silence: Contemplative Listening
Slowing Down to Reflect: Reflective Listening
Becoming Present: Heart Listening
Some Daily Practices to Enhance your Listening as a Global Citizen
Summary
Questions for Dialogue
Student Activities
Appendix I
Dialogue Guidelines and Principles
Appendix II
Circle Principles
Appendix III
Ten Tips for Powerful Listening
Daily Practices
References
Chapter 6 - Listening in Leadership
Introduction
Chapter Objectives
Key Terms
Universal Listening Facts
Listening Defined
Universal Leadership Facts
Leadership Defined
Leaders Meet Adaptive Challenges
The Servant-Leader: A Leadership Philosophy that Nurtures Listening
Six Listening Leadership Strategies
The Listening Organization
Summary
Discussion Questions
References
Chapter 7 - Listening in the Organizational Context
Introduction
Chapter Objectives
Key Terms
Approaches to Listening in Organizations
Professional Civility as an Approach to Listening
The Listening Environment: Making Meanings Together
Organizational Socialization: Listening to the Organization
Working with Supervisors: Listening to Leadership
Managing Peer Relationships: Listening Constructively to and with Others
Listening to Peers as Professional Civility: Recommended Practices
Summary
Discussion Questions
Student Activities
References
Chapter 8 - Listening Across Technologies
Introduction
Chapter Objectives
Key Terms
How Does Technology Affect Listening?
Technological Listening: An Introduction
Technology as context
Technology as a shared context
A New Definition of Listening
Technology as Context: Social Media
Technology as Context: Cellphones and Apps
Technology as a Shared Context: Relationships
Technology as a Shared Context: The Classroom
Technology as a Shared Space: The Workplace
Summary
Discussion Questions
Student Activities
References
Chapter 9 - Listening in Interpersonal Health Communication
Introduction
Chapter Objectives
Key Terms
Listening Skills for Patients and Healthcare Providers
The Importance of Listening in Health Communication
Healthcare Providers
Critical Listening
Therapeutic Listening
Patients and Clients
Comprehensive Listening
Critical Listening
Summary
Discussion Questions
Student Activities
References
Chapter 10 - Listening in Education
Introduction
Chapter Objectives
Key Terms
Introduction
Listening Basics
What is the Difference between Hearing and Listening?
How does Listening Fit into the Context of Communication?
The Importance of Listening in Education
What's the Difference between a Skill and a Strategy?
Listening Skills and Strategies for Teachers and Professors
Listening Skills and Strategies for Students
Before the Class
During the Class
After the Class
Summary
Discussion Questions
Student Activities
References
Glossary
Index
