Full Description
This practical and research-based volume focuses on how libraries can meet the needs of underserved patrons in college and university libraries, with an emphasis on those facing trauma, abuse, and discrimination.
While university libraries strive to meet the needs of all students, some groups have traditionally been overlooked. This volume engages with those underserved populations on college campuses, with an emphasis on those facing trauma, abuse, and discrimination. It brings a variety of authorial voices to discuss different aspects of that service and to share current research related to underserved populations in libraries. This combination supports research in LIS and beyond while offering concrete ways for service providers to make a difference in the lives of their patrons.
Editors Skinner and Gross have both conducted extensive research in ethically meeting patron needs. They and their contributors are keenly aware of the complex and interwoven considerations that inform such service, such as patron desire for confidentiality accompanied by an urgent need for assistance. This volume is committed to sharing diverse voices in the field and to exploring the interrelationship between theoretical findings and practical applications—all in the service of underserved patrons.
Contents
Foreword
Nicole A. Cooke
Introduction
Julia C. Skinner and Melissa Gross
Chapter 1"Have the Library Brought to You": Embedded Librarianship as Intentional Strategy to Support Underserved Patrons
Lorin K. Jackson
Chapter 2ESL Club Newsletter Contributes to Inclusiveness on Campus
Phillip Fitzsimmons and April K. Miller
Chapter 3(Re)Connecting Adult Students to the Community College Library: Developing a Social Justice and Equity-Oriented Liaising Program to Support Returning Adult Students
Amanda Roper, Andrea Kincaid, and Andrew Foskey
Chapter 4The Ivory Tower's Gray Library: Evaluating Services for Older Adult Students in Academic Libraries
Joseph Winberry and Bharat Mehra
Chapter 5Supporting Veterans and Military-Affiliated Families in an Academic Library
Michelle Shea
Chapter 6Academic Librarian Engagement against Campus Sexual Violence
Jinxuan Ma and Lynne Stahl
Chapter 7Bringing Trauma-Informed Practices to Underserved Patrons at University Libraries
Monte-Angel Richardson, Stephanie Rosen, Marna M. Clowney-Robinson, and Danica San Juan
Chapter 8Assisting Students Attending School after or during Incarceration
Bobbie Bushman and Dale Monobe
Chapter 9Academic Libraries Supporting Students Experiencing Homelessness and Housing and Basic Needs Insecurity
Vikki C. Terrile
Chapter 10Academic Library Services and Communication with Patrons with Communication Disorders
Brady D. Lund
Chapter 11Information Services for Students with Anxiety Disorders and Depression
Angel Sloss
Chapter 12Secrecy, Avoidance, Shame, and Misunderstanding: Where University Libraries Are Struggling to Support Mentally Ill Students and Opportunities for Change
Abigail L. Phillips
Chapter 13How Interpersonal Violence Impacts Our Patrons, Our Library, Our Campus
Racine L. Amos
ConclusionBeyond Theory and Practice: New Directions for Research and Service
Julia C. Skinner and Melissa Gross
About the Contributors
Index
