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Full Description
This book directly addresses the issues and problems that leaders face in today's business environment—and provides tangible and usable techniques to overcome these challenges.
Millennial-generation managers and employees—those ages 18-35—have transformed business in America. More than any previous generation, they don't conform to the traditional ways of doing things. Rather than passively taking orders, Millennials thirst for engagement, expect to be part of a team, and need to be engaged in meaningful tasks. And they aren't as devoted to the corporation as much as they are to the product or service that's provided. This book guides readers—people in management positions or in any corporate setting—in embracing these key differences and nurturing their abilities to listen and empathize with coworkers, supervisors, and employees. Readers will also learn the best ways to encourage and motivate this unique generation in a way that is familiar to them and still serves to push them to work hard, improve, and grow.
The book demonstrates how to lead and manage Millennials, explains how to motivate them, and describes how to help them develop professionally. It gives managers the tools and techniques to satisfy Millennials' need to advance rapidly in their careers—and explains how to become a supporter of this desire instead of appearing to stand in their way. Turning the traditional notion of business management on its head, it shows that taking a caring and humanistic approach to employees, coworkers, and colleagues leads to increased productivity, efficiency, and profitability. These same techniques that foster open communication and trust will help companies to create office cultures that encourage people to be self-motivated and minimize worker turnover.
Contents
Foreword by Adam Lichtl
Acknowledgments
Introduction
Chapter 1. You Don't Have to Be an Expert
Increase Productivity by Increasing EQ
Chapter 2. The Privilege of Leadership
The Simultaneity of Cause and Effect
Chapter 3. Getting Out of Your Own Way
Emotional Triggers and Building a Solid Self
Chapter 4. People Are Your Resources
Focus on Others to Get What You Want
Chapter 5. The Notion of Strategic Compassion
Building Trust and Creating Value through an Enlightened Leadership
Chapter 6. There's No Such Thing as a Safe Place
The Difference between Leading and Managing
Chapter 7. Getting Gold Out of Them
They Will Kill for You if You Demonstrate Real Concern
Chapter 8. Dealing with Pushback
The Art of War in Contemporary Business
Chapter 9. How to Lead Meetings
Never Engage without a Plan
Chapter 10. Creating the Culture You Want
And Breaking Down the One You Don't Want
Chapter 11. Becoming the Complete Leader
The Art of Communication
Chapter 12. Why Compassionate Leadership Is in Your Self-Interest
Appendix: Millennial Generation Facts and Figures
Index
