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Full Description
A team of interdisciplinary experts provides an up-to-date review of current theories, empirical research, and management strategies that will help organizations address workplace bullying through both prevention and intervention.
Workplace bullying is a serious issue that can lead to anxiety, depression, substance abuse, absenteeism, sleep disturbances, and post-traumatic stress syndrome. This book has a simple goal: to help employers see bullying—and stop it. It does that by providing organizations with best practices, management strategies for bullying prevention, and protocols for investigating bullying complaints.
Part I of the book overviews workplace bullying, discussing incidence, psychological dimensions, and explanatory models. It looks at reasons bullies do what they do, at the difference between a tough boss and a bully, and at the cost of bullying for organizations. Equally important are the book's insights into the impact of bullying on employees. Everyday problems of employees targeted by bullies at work are illustrated, including the resulting psychological distress that can lead to suicide. Part II of the work focuses on prevention and coping and on legislation that protects employees, including Title VII of the 1964 Civil Rights Act. Finally, to help both employers and employees, the book offers sample anti-bully policies and bully awareness training programs, and also lists organizations concerned with workplace bullying.
Contents
Series Foreword
Michele A. Paludi
Foreword
Philip E. Poitier
Acknowledgments
Introduction
Michele A. Paludi
PART I: WORKPLACE BULLYING: PERSONAL REFLECTIONS, DEFINITIONS, AND IMPACT ON INDIVIDUALS AND ORGANIZATIONS
1. Toppling the Ivory Tower: Bullying in Higher Education: An Interview with the Researchers
Martina L. Sharp-Grier and Jennifer L. Martin
2. Workplace Bullying: Concerted Activity as a Viable Solution
Jerry Carbo
3. Toward an Understanding of Bullying in the Workplace to Mitigate Deleterious Effects
Wesley S. Parks, Paula K. Lundberg-Love, Aimee Stewart, Ceselie McFarland, and Katherine Ann Scott
4. The Role of the Victim and the Perpetrator-Victim Relationship in Understanding Workplace Aggression
Jennifer Bozeman and M. Sandy Hershcovis
PART II: BULLYING ACROSS OCCUPATIONS AND ORGANIZATIONS
5. Prime Targets: Identity Markers as the Secret Rationale for the Preponderance of Bullying in Academe
Jennifer L. Martin, Martina L. Sharp-Grier, and Kathleen Piker-King
6. Bullying in Health Care: A Hazard for Caregivers and Patients
Susan Strauss
7. Service with a Smile Meets Customer with a Snarl: Implications for Worker Well-Being
Lisa A. Marchiondo, Lilia M. Cortina, Harry S. Shannon, Ted Haines, Sybil Geldart, and Lauren Griffith
PART III: BULLYING AND ORGANIZATIONAL CHANGE
8. Individual, Interpersonal, and Organizational Outcomes of Workplace Bullying
Ashley A. Membere, Afra S. Ahmad, Amanda J. Anderson, Alex P. Lindsey, Isaac E. Sabat, and Eden B. King
9. Ally Training
Kathleen Gargan and Christa Grant
10. How A College/University Campus Can Inform Students, Faculty, and Staff about Bullying: One Student's Perspective
Lucas Lavera
11. Workplace Bullying: Campus Public Safety Role and Responsibility
Ronald Matos
PART IV: BULLYING ACROSS THE LIFE CYCLE: SCHOOLYARD BULLIES BECOME WORKPLACE BULLIES
12. Microaggressions: A Root of Bullying, Violence, and Victimization toward Lesbian, Gay, Bisexual, and Transgender Youth
Kevin L. Nadal and Katie E. Griffin
13. Bullying in Middle School: What Does It Look Like, Why Does It Happen, and Who Does It Hurt?
Christine M. Wienke Totura and Carol MacKinnon-Lewis
Appendix: Resources on Workplace Bullying and a Sample Bullying Policy
Michele A. Paludi
About the Editor and Contributors
Index
