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Full Description
Dispelling much of the folklore surrounding software maintenance, Software Maintenance Success Recipes identifies actionable formulas for success based on in-depth analysis of more than 200 real-world maintenance projects. It details the set of factors that are usually present when effective software maintenance teams do their work and instructs on the methods required to achieve success.
Donald J. Reifer—an award winner for his contributions to the field of software engineering and whose experience includes managing the DoD Software Initiatives Office—provides step-by-step guidance on how to structure the job to complete the work related to the task. Covering all phases of maintenance up to software retirement, he identifies the resources required to ready support system operation during transition and turnover, details best practices for establishing a maintenance infrastructure, and spells out a wealth of best practices aimed at maintaining and sustaining the product once it is deployed.
This book tells you how to manage today's ever-evolving maintenance environment so you can build the foundation for sound maintenance work. It explains how to create a robust management infrastructure, ensure proper resources are available, establish a user support structure, and conduct a meaningful measurement program. Filled with real-world examples and a detailed case study that is threaded across chapters, it provides you with the understanding and tools to plan for a major upgrade and determine the best time to retire your current software systems.
Contents
Maintenance Is Everybody's Primary Business. Software Maintenance Overview. The Maintenance Pie—What Work Needs to Be Done. Ten Success Recipes for Surviving the Maintenance Battles. Adequate Transition and Turnover Planning. Establishing a Solid Management Infrastructure. Best-in-Class Facilities. Responsive User Support Structure.A Focus on Regression Testing. Content-Based Annual Releases. Proper Resourcing (Staff and Equipment). Effective Measurement Data Utilization. Being Ready for the Next Major Upgrade. Knowing When to Retire the System. Future Shock—An Action Plan. Winning the Battles for Prestige, Resources, and Recognition. Key Point Summary. Final Remarks. References. Appendices: Acronyms. Glossary. Recommended Readings, References, and Resources. Each chapter includes Lessons Learned, A Case Study, References, & Web Pointers.
