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基本説明
It introduces educators to Lean tools designed to improve efficiency and eliminate waste such as Value Stream Mapping.
Full Description
In an environment of diminishing resources, growing enrollment, and increasing expectations of accountability, Lean Higher Education: Increasing the Value and Performance of University Processes provides the understanding and the tools required to return education to the consumers it was designed to serve-the students. It supplies a unifying framework for implementing and sustaining a Lean Higher Education (LHE) transformation at any institution, regardless of size or mission. Using straightforward language, relevant examples, and step-by-step guidelines for introducing Lean interventions, this authoritative resource explains how to involve stakeholders in the delivery of quality every step of the way. The author details a flexible series of steps to help ensure stakeholders understand all critical work processes. He presents a wealth of empirical evidence that highlights successful applications of Lean concepts at major universities and provides proven methods for uncovering and eliminating activities that overburden staff yet contribute little or no added value to stakeholders. Complete with standardized methods for correctly diagnosing workplace problems and implementing appropriate solutions, this valuable reference arms you with the understanding and the tools to effectively balance the needs of all stakeholders. By implementing the Lean practices covered in these pages your school will be better positioned to provide higher quality education, at reduced costs, with efficient processes that instill pride, maximize value, and respect the long-term interests of your students, faculty, and staff.
Contents
IntroductionThe Case for Lean Higher EducationThe Need for Change in Higher EducationImplementing Improvements and Change in Higher EducationLean Principles and Practices: An Approach to Organization-wide Change and ImprovementLean Higher Education: The Application of Lean Principles and Practices in Higher EducationThe Potential of LHELean Higher Education in Practice: An Overview and Case StudyHigher Education - Falling Short of the MarkLean Higher Education (LHE)An Example of the Application of LHE: The Freshman Move-in Process"Proof of Concept:" Examples of the Successful Application of LHEUniversity of Central OklahomaUniversity of IowaUniversity of New OrleansBowling Green State UniversityUniversity of ScrantonRensselaer Polytechnic InstituteGetting Started: The Successful Launch of LHELHE: University-wide versus Local ImplementationInstitutional Readiness for LHE: The Importance of Workplace Climate and Leadership PracticesCreating Structure to Support LHESelecting an LHE InitiativeOrganizing LHE Project TeamsWhat Do They Really Want? Identifying What the Beneficiaries of Higher Education Value and ExpectThe Beneficiary Defines Value; The University Delivers ValueListening to the Beneficiaries of Higher Education: What Do They Value and Expect?Establish Metrics for Assessing What Beneficiaries Value and ExpectFinal Thoughts: Higher Education as a Monastery or MarketPreparing Visual Maps for a Comprehensive Understanding of University ProcessesPreparing a Current State Visual MapCreating a Visual Map: The Approval Process for New CoursesEliminating Waste and Improving FlowIdentifying Waste in University ProcessesEliminating Waste from University ProcessesImproving Flow in University ProcessesImplementing LHE Solutions and Sustaining ImprovementsIdentifying and Implementing LHE SolutionsSustaining the Gain: Institutionalizing the New ProcessThe Approval Process for New Courses: Identifying, Gaining, and Sustaining Support for LHE InitiativesRealizing the Promise of LHE: Current Challenges, Future Directions, and Next StepsChallenges to the Broader Adoption of LHEOpportunities for the Broader Adoption of LHENext StepsEach chapter concludes with a "Summary"
