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Full Description
This book won the 2014 Applied Communication Division Award for Outstanding Edited Book
There is a growing interest in studying nonprofit organizations and volunteers as an alternative to studying employees in for-profit businesses and government agencies. This is driven in part by the recognition that volunteers make important contributions to society and the economy. This book is the first edited volume written primarily by communication scholars to focus on volunteers. It explores the experience of being a volunteer and managing volunteers through a focus on empirical examination of communication in volunteering. The contributors explore volunteers broadly and are divided into five sections which cover becoming a volunteer; learning about self as a volunteer; dark sides of volunteering; organizationally supported volunteering; and voice and dissent. The final chapter suggests areas of future research and application of the book.
An important focus of the book is its data-based, empirical studies. Although each chapter includes applications, those recommendations are based on systematic studies of volunteers rather than primarily on anecdotal evidence or previous literature. Furthermore, each chapter includes a brief field experience narrative written by a volunteer, as well as addressing a broader conceptual or theoretical issue of organizational studies. In this way the book provides more than just case studies of volunteers, but also addresses general organizational issues.
Contents
Contents: Casey Malone Maugh: Blogging for Peace: Realistic Job Preview Strategies from the 21st Century Peace Corps Volunteer - Joel O. Iverson: Communicating Belonging: Building Communities of Expert Volunteers - Michael W. Kramer: The Socialization of Community Choir Members: A Comparison of New and Continuing Volunteers - Theresa R. Castor/Mary Jo Jiter: Learning by the «Seat of Your Pants»: The Socialization of Nonprofit Board Members - April A. Kedrowicz: Supporting the Supporters: Implications for Organizational Commitment - Claudia L. Hale/Anita C. James: The Sisterhood of the Hammer: Women Organizing for Community and Self - Cristina M. Gilstrap/Zachary M. White: «Like Nothing Else I've Ever Experienced»: Examining the Metaphors of Residential Hospice Volunteers - Janette C. Douglas/Do Kyun Kim: What Does This Mean, «Just be a Friend»?: Analysis of Volunteer Uncertainty During the Assimilation and Socialization Process at a Youth Mentoring Organization - Jennifer Mize Smith: Volunteer Tourists: The Identity and Discourse of Travelers Combining Largesse and Leisure - Abbey E. Wojno: «You Just Gotta Be Careful About Those Boundaries»: Managing Risk in a Volunteer-based Organization - Jacquelyn N. Chinn/Joshua B. Barbour: Negotiating Aging and Agedness in Volunteer Disaster Response Teams - Disraelly Cruz: Managing Volunteer Tensions: Unpacking Experiences and Responses to Organizational Irrationalities - Donnalyn Pompper: Volunteerism and Corporate Social Responsibility: Definitions, Measurement, Roles, and Commitment - Isabel C. Botero/Tomasz A. Fediuk/Kate M. Sies: When Volunteering is No Longer Voluntary: Assessing the Impact of Student Forced Volunteerism on Future Intentions to Volunteer - Loril M. Gossett/Rachel A. Smith: Spontaneous Volunteers: Understanding Member Identification Among Unaffiliated Volunteers - Jenny Onyx: Breaking the Rules: The Secret of Successful Volunteering in a Caring Role - Johny T. Garner/Kristen Horton: Connecting, Voicing, Retaining: Linking Volunteers' Involvement, Willingness to Voice Ideas, and Intent to Remain with the Organization - Kirstie McAllum: Challenging Nonprofit Praxis: Organizational Volunteers and the Expression of Dissent - Laurie K. Lewis/Loril M. Gossett/Michael W. Kramer: New Directions for Volunteering.
