基本説明
Combining the latest research with the author’s nearly 30 years of experience helping companies improve instructions and warnings, this how-to book covers nearly every aspect of developing state-of-the-art product manuals and safety warnings. This edition includes the new ASI standard governing safety information in manuals and the revised ANSI standard governing safety label design. The text features new and updated discussions of integrated product safety, technical products, failure-to-warn arguments in product liability cases, and greater reliance on the Internet for information on product safety.
Full Description
Twenty-five years ago, how many people were thinking about the internet on a daily basis? Now you can find everything, including technical and instruction manuals, online. But some things never change. Users still need instructions and warnings to guide them in the safe and proper use of products. Good design, clear instructions and warnings, placement of graphics, all the traditional elements hold true whether designing for print or online materials. And technical writers still need those two most valuable commodities—time and information—to do their jobs well. Another constant, Writing and Designing Manuals and Warnings, now in its fourth edition, offers real-world guidance based on real-world know-how for the development of product documentation.
See What's New in the Fourth Edition:
New organization to clarify the principles of manual and warning development
Coverage of the digital revolution and the global marketplace
Expanded section on product safety and warnings
Information on international standards for warnings
Backed by Research and Collective Experience
Drawn from the collective experience of hundreds of technical writers, graphic artists, and product safety engineers, along with the author's nearly 30 years of experience helping companies improve instructions and warnings, this how-to book covers every aspect of developing state-of-the-art product manuals and safety warnings. Filled with examples that show how good manuals and effective warnings can add value to your company's products and build repeat business, while at the same time reducing liability exposure, the text demonstrates how to create manuals that give products a competitive edge and improve customer satisfaction. Solidly grounded in research, but not a stuffy academic treatise, this down-to-earth, practical book is a survival guide for writers in the real world of short deadlines and tight budgets.
Contents
Who Needs a Manual? Who Reads a Manual? What's In and What's Out: Content and Organization. What You See is What You Read—or Not. A Picture is Worth...It Depends. Does It Have to Be a Book? Who Writes a Manual? Manuals in the Global Marketplace. Product Safety and Liability Prevention. Warnings that Work. Integrated Product Safety.
