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Full Description
'A broad-ranging and highly intelligent account of key recent developments internationally which skillfully updates the public management and governance literatures' - Ewan Ferlie, Royal Holloway
'Public management has been radically changed and reformed... this book gives students a fine introduction to these changes and to the theories dealing with them' - Jørgen Grønnegaard Christensen, University of Aarhus
An introduction and guide to the dramatic changes that have occurred in the provision of public services over the last two decades, this book combines theoretical perspectives with a range of case studies from Europe, North America and further afield to explain why, how and with what success liberal democracies have reformed the service role of the state.
The book pays close attention to four major dimensions of this transition:
" External challenges and opportunties: globalisation and EU integration
" Reducing the role of the state: Liberalisation, privatisation, regulation and competition policy
" Improving the role of the state: New Public Management, e-Government and beyond
" Managing the New Public Sector: organisations, strategy and leadership
This text is designed for undergraduate courses in public governance, but it also addresses the core components of MPA programmes - the parameters, tools, principles and theories of public sector reform.
Contents
Introduction
Liberalising and Modernising Public Services
Internationalisation, Globalisation and Liberalisation
Strategic Challenges for Public Governance
European Integration
Recapturing Sovereignty and Institutionalising Liberalisation
Liberalisation and Privatization
Regulation and Competition Policy
Modernising Public Administration
To the New Public Management and Beyond
Modernising Government
eGovernment
Organisational Design and Institutional Governance
Tools of Management and Leadership
Conclusion
Public Service Delivery in the 'Knowledge Society'
