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Full Description
Increase customer attraction, acquisition and retention by using technology to create seamless, effective and joined-up marketing.
It can be hard to know where to begin with the sheer number of platforms and solutions available to marketers today, as well as to use martech to its full potential. The Martech Handbook provides a clear and step-by-step framework for understanding and selecting various forms of marketing technology to drive business value in all areas of marketing, from CX, automation and lead management, to reporting and analysis as well as designing and orchestrating a tech stack that brings them all together.
This book also explores getting buy-in, scaling martech within organizations depending on their needs, size and budget as well as measurement, monitoring and governance. Written by an award-winning martech leader, it features case studies and examples from companies including Spotify and Amazon alongside frameworks, question checklists, and interviews with leading industry practitioners. This is an essential resource for augmenting your marketing and achieving key objectives through leveraging technology.
Contents
Chapter - 01: Introduction - The rise of marketing technology;
Chapter - 02: The business need for Martech;
Chapter - 03: Key categories of Martech;
Chapter - 04: What is a Martech stack?;
Chapter - 05: The framework for effective Martech stack design;
Chapter - 06: The core business systems and platforms for every marketing team;
Chapter - 07: Identifying value-add marketing platforms and tools;
Chapter - 08: Principles for robust and scalable Martech stack management;
Chapter - 09: Martech measurement, monitoring, and governance;
Chapter - 10: Getting buy-in;
Chapter - 11: Continual improvement
