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Full Description
You can't manage what you can't measure. Now you can finally measure inclusion, well-being, and employee experience like you measure sales, churn, and profit.
The Inclusion Equation gives you the tools, frameworks, and real-world proof to treat culture as business-critical infrastructure, not a feel-good initiative.
Dr. Serena H. Huang led people analytics at PayPal, GE, and Kraft Heinz, and is one of today's most sought-after speakers on AI and the future of work. In this book, she shows you how to turn insight into action, and how to sell it to the toughest room: the C-suite.
You'll learn how to:
Design an employee experience that drives retention, innovation, and trust
Use AI to detect burnout, disengagement, and flight risk before they hit your bottom line
Build your leadership's data fluency with storytelling that moves decisions
Link well-being and inclusion to business performance, even in tough budget cycles
Backed by case studies from Microsoft, Meta, and Cisco, and grounded in what Gen Z actually wants from work, The Inclusion Equation is the practical, data-powered guide to leading in the AI era.
Finally, a people strategy book your CFO will respect.
Contents
About the Author vii
Acknowledgments ix
Introduction xi
Chapter 1: The Power of Data and AI in DEI and Well-being 1
Chapter 2: People Data Storytelling 49
Chapter 3: The Intersection of DEI and Well-being 95
Chapter 4: Quantify the ROI of DEI and Well-being Programs 131
Chapter 5: The Impact of AI on DEI and Well-being 171
Chapter 6: The Future of Work: Human-first 203
Index 221