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Full Description
The authors suggest that some of the problems of the public sector are self-inflicted and that current policies may only deliver partial success 'at a price we cannot afford'. It proposes a radical alternative and discusses practical ways it could be implemented. It also explores the threats and opportunities that such an approach might face.
Contents
PART I: ISSUES AND ALTERNATIVES Introduction The Challenges Facing UK Public Services We Are Not Alone... How Others Have Coped Strategic Background PART II: THE TRADITIONAL MODEL OF PUBLIC SERVICE AND ITS PROSPECTS FOR SUCCESSES The Development of Modern Public Services The Characteristics of the Current UK Public Services Model UK Public Services - Attempts at Reform PART III: RADICAL ALTERNATIVES AND CHARTING THE WAY FORWARD A New Paradigm Managing the Change - What are the Implications? The Wider View Postscript References Bibliography