Mind and Heart of the Negotiator, The, Global Edition （7TH）

Thompson, Leigh

Pearson Education Limited（2021/03発売）

• 製本 Paperback:紙装版/ペーパーバック版／ページ数 368 p.
• 言語 ENG
• 商品コード 9781292399461
• DDC分類 658.4052

Full Description

For undergraduate and graduate-level business courses that coverthe skills of negotiation.

Delve into the mind and heart of the negotiator to enhance yournegotiation skills

The Mind and Heart of the Negotiator isdedicated to individuals who want to improve their ability to negotiate—whetherin multimillion-dollar business deals or personal interactions. This textexplains what to do and what to avoid at the bargaining table, facilitated byan integration of theory, scientific research, and real-world application.The 7th Edition contains new and updated exercises,statistics, and examples from business, politics, and personal life spanningthe globe to illustrate effective, as well as ineffective, negotiation skills.Armed with these, students will be ready to improve their relational as well aseconomic outcomes.

Contents

PART I: NEGOTIATION ESSENTIALS

1. Negotiation: The Mind and the Heart 

2. Preparation: What to Do Before Negotiation 

3. Distributive Negotiation: Claiming Value

4. Integrative Negotiation: Expanding the Pie 

 

PART II: NEGOTIATION SKILLS  

5. Understanding Personality and Motivation 

6. Managing Emotions and Contentious Negotiations        

7. Establishing Trust and Building Relationships 

8. Power, Ethics, & Reputation  

9. Creativity, Problem-Solving, and Learning in Negotiation 

 

PART III: COMPLEX NEGOTIATIONS

10. Multiple Parties, Coalitions, and Teams 

11. Cross-Cultural Negotiation 

12. Negotiating in a Virtual World

 

APPENDICES

Appendix 1: Negotiating a Job Offer 

Appendix 2: Third-Party Intervention