Full Description
What does it take to be a successful communicator?
Just about every job requires excellent communication skills. To get ahead at work you need to be able to express yourself clearly and understand the feelings, needs and intentions of others.
So how can you make sure other people understand you and that you respond appropriately to other people? Whether it's giving a presentation, getting your point across in a meeting, or understanding the effects of body language, the proven tips and techniques provided in this book will get you communicating more effectively and successfully in no time!
Explain yourself clearly, and get your point across easily
Know what to say to help others open up to you
Feel confident about communicating with a wide range of people
Contents
Part 1
Chapter 1 What is communication? Knowing your communication style
Chapter 2 Confident communication
Chapter 3 Active listening and skilful questioning
Chapter 4 Reading between the lines; feelings, emotions and attitudes
Chapter 5 What to say, how to say it.
Chapter 6 Put it in writing
Part 2
Chapter 7 Putting it into practice
