Full Description
See first hand what case managers actually do on a day-to-day basis! With reality-based exercises, GENERALIST CASE MANAGEMENT: A WORKBOOK FOR SKILL DEVELOPMENT lets you participate in key parts of the case-management process including making assessments, arranging services from other agencies, providing advocacy services, and allocating scarce resources. Self assessment tools, client-based vignettes, agency profiles, practitioner-based vignettes, and creative problem solving tasks help you learn to work effectively with clients.
Contents
1. Introduction to Case Management.2. Historical Perspectives of Case Management.3. Models of Case Management.4. Ethical and Legal Issues.5. The Assessment Phase of Case Management.6. Effective Intake Interviewing.7. Service Delivery Planning.8. Building a Case File.9. Service Coordination.10. Working with the Organizational Context.11. Thriving and Surviving as a Case Manager.
