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Full Description
Now in its fifteenth successful edition, Effective Group Discussion combines the most recent research findings and practical tools students need to become productive group members. A variety of secondary groups are covered in the text: work groups, committees, task forces, self-directed work teams, and other small groups whose objectives include finding solutions to problems, producing goods, and creating policies.
Instructors and students can now access their course content through the Connect digital learning platform by purchasing either standalone Connect access or a bundle of print and Connect access. McGraw-Hill Connect® is a subscription-based learning service accessible online through your personal computer or tablet. Choose this option if your instructor will require Connect to be used in the course. Your subscription to Connect includes the following:
• SmartBook® - an adaptive digital version of the course textbook that personalizes your reading experience based on how well you are learning the content.
• Access to your instructor's homework assignments, quizzes, syllabus, notes, reminders, and other important files for the course.
• Progress dashboards that quickly show how you are performing on your assignments and tips for improvement.
• The option to purchase (for a small fee) a print version of the book. This binder-ready, loose-leaf version includes free shipping.
Complete system requirements to use Connect can be found here: http://www.mheducation.com/highered/platforms/connect/training-support-students.html
Contents
PART I THE FOUNDATIONS OF COMMUNICATING IN GROUPS 1
1 The Small Groups in Everyone's Life 3
2 Human Communication Processes in the Small Group Context 21
3 The Small Group as a System 55
PART II DEVELOPING THE GROUP 79
4 Diversity and the Effects of Culture 81
5 The Members and Their Roles 115
PART III SMALL GROUP THROUGHPUT PROCESSES 143
6 Communication and Group Culture: Tensions, Fantasy, Socialization, Norms, and Climate 145
7 Leading Small Groups: Theoretical Perspectives 179
8 Leading Small Groups: Practical Tips 209
PART IV IMPROVING GROUP OUTPUTS 239
9 Problem Solving and Decision Making in Groups: Theoretical Perspectives 241
10 Problem Solving and Decision Making in Groups: Practical Tips and Techniques 277
11 Managing Conflict in the Small Group 313
PART V GROUP OBSERVATION AND EVALUATION TOOLS 349
12 Tools for Assessing and Evaluating Groups 351
Appendix A: Preparing for Problem-Solving Discussions: Informational Resources for the Group 383
Appendix B: Making Public Presentations of the Group's Output 392
Glossary 413
Credits 423 Name Index
424 Subject
Index 434