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Full Description
Explore the multifaceted steps needed for a successful reengineering process!With The Aftermath of Reengineering: Downsizing and Corporate Performance, you will explore the effectiveness of business organizations after they have significantly changed how they do business. Reengineering is based on the concept of significantly altering existing business models and thinking by reinventing the way in which work is done. You will discover innovative reengineering strategies and solutions that have been utilized by many Fortune 500 firms in their efforts to become more focused with reinvigorated business activity. Volatile business conditions have driven the use of reengineering and have led to drastic corporate downsizing where organizations are expected to do more with less. The Aftermath of Reengineering examines the positive and negative aspects of the demanding process of reengineering. Based on original research and existing literature on organizations that have used reengineering, The Aftermath of Reengineering will assist you with he following reengineering issues:
organizing layoffs that do not hinder the productivity or company loyalty of the employees who remain
creating internal changes to businesses in the form of structural realignments and downsizing
placing greater emphasis on quality levels in product
and service output
creating faster communication channels
hiring a more educated, skilled employee base
placing higher expectations on management
defining your company's necessary expenses
establishing critical business processes
determining your company's core competencies, and competitive advantage
setting profit growth targets
The Aftermath of Reengineering covers many recent reengineering efforts made by large corporations in the United States such as Chase Manhattan Corp. Eastman Kodak, and IBM that have sought to pare down a large bureaucracy and steep overhead expenses. You will explore the effective and ineffective results of these efforts and discover the skills needed for successful reengineering to take place. The Aftermath of Reengineering will assist you in achieving a successful vision for your company's future which includes new workplace values, improved leadership, teamwork, and customer-driven success.
Contents
Contents
Section I: Introduction to the Aftermath of Reengineering
Chapter 1. Management and Reengineering
Introduction
Reengineering's Dark Side: Layoffs
Management's Role
Efficient Organizations
Strategic and Societal Consequences
Chapter 2. The Aftermath of Reengineering
Introduction
Job Stress
The Aftermath of Reengineering
Case Study
Section II: Practical Outcomes
Chapter 3. Urgency Theory
Introduction
Effective Reengineering
Employment Performance
Case Study
Chapter 4. Customer Focus
Introduction
Customers and Reengineering
Case Study
Chapter 5. New Management Tools
Introduction
Process Redesign
Reengineering's Effectiveness
Balanced Scorecard
Virtual Offices
Outsourcing
Technology
Modularity
Crisis/Risk Management
Boards and Council Concept
Business Agility
Case Study
Section III. Strategic Developments
Chapter 6. Organizational Comunication
Introduction
Business Communication
Reengineering Goals
Effective Communication
Business Meetings
Business Research
Empowerment
Teams
Performance Measurement Systems
Case Study
Chapter 7. Professional Development and Learning
Introduction
Effective Practices of Companies That Achieve Competitive Success
Case Study
Section IV: Examination of Various Organizations and Reengineering
Chapter 8. An Evaluation of Best Practices Resulting From Reengineering
Introduction
AT&T
Restructuring the IBM Sales Force
Hewlett Packard and Reengineering
Health Care and Reengineering
Pennsylvania State Employees Credit Union
Personal Restructuring
Integration Management
Conclusion
Case Study
Index
Reference Notes Included
