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Full Description
Embracing and Managing Change in Tourism examines management responses to the major changes taking place in international tourism and considers tourism itself as an agent of change. Including twenty-two detailed case studies from around the world this book explores two key principles. Firstly that change is enevitable and, if effectively managed, has the potential to benefit all those living in, working in and visiting the destination. Secondly, that there are no universal prescriptions for the effective management of change in tourism, since each destination has distinguishing characteristics and the nature of the problems facing it change over time.
Contents
1 Embracing and managing change in tourism: International case studies PART I Tourism management and policy responses to change Introduction to Part I 2 NAFTA and tourism development policy in North America 3 Regional tourism in Africa: scope and critical issues 4 Tourism planning and implementation in the Polish city of Kalisz 5 A stakeholder-benefits approach to tourism management in a historic city centre: the Canterbury City Centre Initiative 6 Reliving the destination life cycle in Coolangatta: an historical perspective on the rise, decline and rejuvenation of an Australian seaside resort 7 Tourism marketing and the small island environment: cases from the periphery 8 Planning for stability and managing chaos: the case of Alpine ski resorts PART II Tourism as an agent of change Introduction to Part II 9 Ecotourism and its potential contribution to the economic revitalisation of Saskatchewan and Manitoba 10 Village-based tourism in the Solomon Islands: impediments and impacts 11 Tourism development options in Indonesia and the case of agro-tourism in central Java 12 Local participation in tourism in the West Indian islands 13 The economic evaluation of the role of conservation and tourism in the regeneration of historic urban destinations 14 Conservation and regeneration: two case studies in the Arab World PART III Change management strategies in tourism operations Introduction to Part III 15 Dolphins, canoes and marae—ecotourism products in New Zealand 17 Managing tourism in the Wet Tropics World Heritage area: interpretation and the experience of visitors on Skyrail 17 Competition or co-operation? Small and medium sized tourism enterprises at the destination 18 Facilitating tourist-host social interaction: an overview and assessment of the culture assimilator 19 A globalised theme park market? The case of Disney in Europe 20 Strategies for optimising revenues from short breaks: lessons from the Scottish hotel markets 21 An investigation of factors influencing the decision to travel: a case study of Japanese pleasure travellers 22 An analysis of the promotion of marine tourism in Far North Queensland, Australia
