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Full Description
Building on the success of two earlier best-selling editions from 2003 and 2011, this benchmark text and highly cited reference work now appears in its third edition. This book is a research-based resource on key aspects of workplace bullying and its remediation, which:
Covers the nature and complexities of bullying and harassment in the workplace
Presents the evidence on its prevalence, risk groups, antecedents and outcomes
Examines cyberbullying and harassment in the digital world
Describes the roles of bystanders and the coping possibilities of victims
Discusses prevention, intervention, treatment and the management of specific cases
Explains legal perspectives, the role of HR and of internal policies
Edited by leading experts in the field and presenting contributions from subject experts, it provides state-of-the-art reviews of the main themes in the field, as well as practical remedies and solutions at individual, organizational and societal levels, providing a much-needed update and expansion of the original work, as the research and literature on this problem with its manifold detrimental effects has expanded radically over the last decade. This book should be of interest to all scholars in the field of organizational behavior and social processes at work. In particular, the book is a much-needed tool for bachelor, master and PhD students, new and experienced researchers in the field, advanced practitioners and policy makers, including labor inspectors, union representatives, HR-personnel, lawyers, management consultants, and counsellors in private practice, family physicians and occupational health practitioners, to name a few.
Contents
Part A: The Nature of the Problem. 1. The Concept of Bullying at Work: The European Tradition. 2. By Any Other Name: American Perspective on Workplace Bullying. Part B: Empirical Evidence. 3. Empirical Findings on Bullying at Work. 4. Individual Consequences of Workplace Bullying. 5. The Organizational Cost of Workplace Bullying. 6. The Measurement of Bullying at Work. Part C: Explaining the Problem. 7. Individual Antecedents of Bullying: Victims and Perpetrators. 8. Organizational Causes of Workplace Bullying. 9. The Role of Leadership in Workplace Bullying. 10. Bullying and Conflict Resolution. 11. The Role of Discrimination in Bullying. 12. Harassment in the Digital World: Cyberbullying. 13. Cross-Cultural Issues in Workplace Bullying. Part D: Managing the Problem: Prevention and Treatment of Workplace Bullying. 14. Prevention and Treatment of Workplace Bullying: A Taxonomy and Overview. 15. An Occupational Health Perspective to the Prevention of Workplace Bullying. 16. Managing Workplace Bullying: The Role of Policies. 17. The Role of HRM in Dealing with Bullying. 18. Investigating Bullying Complaints. 19. Bullying and Individual Coping Strategies. 20. Managing Workplace Bullying: The Role of Counselling. 21. Rehabilitation and Treatment of Bullying Victims. 22. Legal Remedies Against Workplace Bullying: An Overview. 23. Strengths and Limitations of Legal Approaches to Bullying.
