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Full Description
A helpful resource for those studying business communication, this text works well alongside Understanding the Communication Process in the Workplace. Both books form part of the Institute of Learning and Management Super Series to accompany a flexible learning programme.
Contents
Introduction; Chapter 1 Session AOne-to-one meetings; Chapter 2 Session BNon-verbal communication; Chapter 3 Session CInterviewing; Chapter 4 Performance checks; Chapter 5 Reflect and review;



