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Full Description
Your customers want innovation and value, and they want it now. How can you apply Lean principles and practices throughout your enterprise to drive operational excellence, reduce costs while improving quality, enable efficient growth, and accelerate idea-to-value innovation?
Shingo Prize-winning author Steve Bell and other thought leaders show you how guiding you to more effectively align people and purpose, promote enterprise agility, and leverage transformative IT capabilities to create market-differentiating value for your customers. Combining research and insight with practical examples and in-depth case studies that can be put to immediate use, Run Grow Transform: Integrating Business and Lean IT is a must read for leaders and senior managers from all disciplines, showing you how to:
Drive enterprise outcomes and strategy through adaptive Business/IT learning
Maximize collaboration, leverage the knowledge and skills of your teams
Overcome enterprise-wise obstacles commonly encountered by Agile development teams
Improve infrastructure reliability and cost, learn how to get the best results from operations frameworks including ITIL, COBIT and ISO 20000
Apply Lean principles to Enterprise Architecture and Business Process Management disciplines
Make informed, value-based choices about outsourcing
Tap into big data and social media to listen to and interact with the virtual voice of your customers
Streamline management, collaboration, and communication systems
Identify and measure the right things that lead to customer value
What readers are saying:
This book focuses on the most critical and challenging issue for any aspect of the development or use of IT: creating a collaborative learning culture.Jeffrey K. Liker, Shingo Prize-winning Author of The
Contents
CREATING A FRAMEWORK FOR BUSINESS AND LEAN IT INTEGRATION In Pursuit of Growth and Innovation; Steve Bell Value Streams: Aligning Resources to Create Value; Steve Bell Integrating IT Capabilities into Value Streams; Steve Bell Leveraging Value Stream Resources; Steve Bell Speeding Ideas to Market; Steve Bell Measuring Value; Steve Bell Lean Leadership and the Lean Management System; Steve Bell The Lean Learning Enterprise; Steve Bell INTEGRATING THE LEAN IT COMMUNITY; Steve Bell Lean Enterprise Architecture: An Architectural View of IT Value Stream Flow; Charles Betz Lean and Business Process Management: Seeing the Whole; Paul Harmon and Sandra Foster Lean IT Service Management: Understanding and Navigating the Cultural Silos of IT Value Streams; Troy Dumoulin Lean ERP: Combating Complexity and Accelerating Change; Steve Bell Lean Software Development: Exploring the Principles of Value and Flow; Mary Poppendieck Lean Data Management: The Invisible Dimension Supporting the Flow of Value; John Schmidt Lean Business Intelligence: Listening to the Virtual Voice of the Customer; Steve Bell Appendices: What Is Lean IT? A Working Definition; Steve Bell Additional Lean Resources; Steve Bell Case Study: Ci T: Doing the Right Things; Bruno Guicardi Case Study: ING Bank Netherlands: Our Lean IT Transformation Journey; David Bogaerts and Jael Schuyer Case Study: Netsis: An ERP Publisher's Lean IT Journey; Murat Ihlamur