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Full Description
There are some events in life that are inevitable, and the emergence of problems in the workplace is one. Solutions sets out to provide remedies that are accessible, practical, meaningful, and final. Well organized, and referenced to specific operations, this book provides troubleshooting and other assistance, and serves as an encyclopedic reference for answers to organizational problems for managers and practitioners. All the functional activities and operations of organizations are included, so that almost any problem or issue that may occur will be addressed in one or more chapters. Readers will be able to quickly locate, understand and use a specific tool or technique to solve a problem. The different tools available are described, or a single most useful tool indicated. The tool is then explained in depth with an example of how it can be used. The strengths and weaknesses of individual tools are identified and there are suggestions for further help. Solutions is essential for anyone wanting to learn the basics of business problem solving and those who might know the basics but want to expand their understanding.
Contents
List of Figures, List of Tools, Acknowledgments, About the Authors, Introduction, Chapter 1. Problems and Decision Making, Chapter 2. Optimizing Decision Making and Avoiding Pitfalls, Chapter 3. Leadership, Chapter 4. Communications, Chapter 5. Strategy, Chapter 6. Developing Organizational Design and Culture, Chapter 7. Human Resource Management, Chapter 8. Marketing and Promotion, Chapter 9. Competitors and Competitive Intelligence, Chapter 10. Pricing, Chapter 11. Identifying and Serving Customers, Chapter 12. Operations Management, Chapter 13. Distribution and Supply, Chapter 14. Project and Process Management, Chapter 15. Accounting, Chapter 16. Finance, Budgeting and Cash Flow, Chapter 17. Organizational Performance, Chapter 18. Government and Legal Issues, Chapter 19. Websites and Information Technology, Index
