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Full Description
In 'Key Issues in the New Knowledge Management,' Firestone and McElroy, the architects of the New Knowledge Management (TNKM) provide an in-depth analysis of the most important issues in the field of Knowledge Management.
The issues the book addresses are central in the field today:
* The Knowledge Wars, or the issue of "how you define knowledge determines how you manage it"
* The nature of knowledge processing
* Information management or knowledge management?
* Three views on the evolution of knowledge management
* The role of knowledge claim evaluation in knowledge processing, or the difference between opinion, judgements, information, data, and real knowledge in knowledge management systems
* Is culture a barrier in knowledge management?
* The Open Enterprise and accelerated sustainable innovation
* Portals
* How should one evaluate KM software?
* Intellectual Capital
* Measuring the impact of KM initiatives on the organization and the bottom line
* KM and terrorism
Contents
Introduction: What is The New Knowledge Management and What are Its Key Issues; The Knowledge Conundrum; Origin of The Knowledge Life Cycle; Information Management and Knowledge Management; Generations of Knowledge Management; Knowledge Claim Evaluation: The Forgotten Factor in Knowledge Production; Two Formal Approaches to Measuring "Truthlikeness"; Applications of The Knowledge Life Cycle (KLC) Framework; KM As Best Practices Systems — Where's The Context?; What Comes First: KM or Strategy?; KM and Culture; A Note on Intellectual Capital; Conclusion.
