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Full Description
The latest book from a successful author team, this essential handbook provides the basic concepts, tools and techniques to support a supply chain excellence initiative.The book shows how to add value to an organisation through the optimum use of resources and supply chain elements and through the provision of improved customer satisfaction. Resources are defined as all available resources, whether owned or borrowed along the complete supply chain, from the supplier's supplier, through to the customer's customer. Specific supply chain issues and opportunities related to service industries, e-Supply Chain and emerging markets like India are key features of this book.
Contents
PART 1Chapter One The role of supply chain as a key value driver Chapter Two Why Total Supply Chain Management Chapter ThreeUnderstanding Total Supply Chain Management and its building blocks Chapter FourCustomer focus and demand Chapter FiveResource and capacity management Chapter SixProcurement , purchasing and supplier focus Chapter SevenInventory management Chapter EightOperations management Chapter NineDistribution Management PART 3: NEW DEMANDS AND TRENDSChapter TenSupply chain in service sectors and non-profit and charity organisations Chapter ElevenSupply chain in emerging markets Chapter TwelveE- supply chain Chapter ThirteenLean and agile supply chain Chapter FourteenSupply chain in the retail sector Chapter FifteenGreen Supply Chain Chapter SixteenSupply Chain for Major Projects PART 4: INTEGRATING SUPPLY CHAIN MANAGEMENTChapter SeventeenSystems and Procedures Chapter EighteenSales and Operations Planning Chapter NineteenSupply Chain Performance Management Chapter Twenty Case Study examples ReferencesGlossaryIndex
