Soft Systems Thinking, Methodology and the Management of Change

Wilson, Brian/ Van Haperen, Kees

Palgrave Macmillan（2015/05発売）

• 製本 Paperback:紙装版/ペーパーバック版／ページ数 413 p.
• 言語 ENG
• 商品コード 9781137432681
• DDC分類 658.406

Full Description

What is Soft Systems Methodology? How can it help make sense of complex business scenarios, providing solutions to challenging problems?

Soft Systems Thinking, Methodology and the Management of Change identifies the challenges encountered by practitioners of SSM and provides the means of overcoming them.

Featuring a unique prologue tracing the history of Systems Engineering back to its beginning in Lancaster in 1966, this authoritative text reflects on the evolutionary process of arguably the most significant research programme on the use of systems ideas in problem solving. It explores how this branch of systems-based thinking is applied and brings SSM firmly into the modern day.

Key benefits:
- Written by one of the major developers of SSM
- Demonstrates the use of Conceptual Model Building
- Includes a range of in-depth case studies and gives real-world guidance on the use of SSM

Contents

PART I: SSM FUNDAMENTALS
1. Introduction
2. Organisational Analysis
3. An Overview of Soft Systems Methodology
4. Features of Soft Systems Methodology
PART II: Advanced Concepts
5. A Publishing System
6. A Policing System
7. A Healthcare System
8. An Employment Agency
9. Defence Systems
10. A Centre of Excellence
11. A Government System
12. Other Government Depertments
13. A Charity
14. Generic Reference Models
15. Information Assurance
16. Summary
PART III: CASE STUDIES
17. General Considerations
18. Aiding Good Practice
19. Systems Thinking and Macro Issues
20. The Judiciary
21. Healthcare
22. Policing
23. Defence
24. Conclusions.