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Full Description
Drawing on research from 30,000 individuals and their practical experience as intercultural management consultants, the authors provide insights into the broader landscape of intercultural management through their exploration of 4 competencies: Intercultural Sensitivity, Intercultural Communication, Building Commitment and Managing Uncertainty.
Contents
Chapter 1 Intercultural Readiness: Translating talent into competence Chapter 2 Why we need intercultural competences Chapter 3 The four competences Chapter 4 Different talents, new abilities Chapter 5 Debunking a popular myth Chapter 6 Intercultural competences for culturally diverse teams Chapter 7 What makes an organization interculturally competent?